My apologies, its not compatible with Vista we will need to use a slightly different procedure. Post a Hijack This log please. Please download and install the latest version of HijackThis v2.0.2: Download the "HijackThis" Installer from this link: Hijack This 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

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Thanks. Had to run it as administrator, but it worked... Here's the log-file: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 13:44:34, on 30/11/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Synaptics\SynTP\SynTPStart.exe C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Acer\Empowering Technology\eAudio\eAudio.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Windows\RtHDVCpl.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Users\PCW\AppData\Local\Temp\RtkBtMnt.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Launch Manager\QtZgAcer.exe C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe C:\Program Files\Kontiki\KHost.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\MagicDisc\MagicDisc.exe C:\Windows\ehome\ehmsas.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.exe C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.exe C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.exe C:\Acer\Empowering Technology\eRecovery\ERAGENT.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe C:\Users\PCW\Desktop\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://theregoestheday.blogspot.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [NvSvc] RUNDLL32.exe C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.exe C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe" O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [SetPanel] C:\Acer\APanel\APanel.cmd O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.exe O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe" O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Empowering Technology Launcher.lnk = ? O4 - Global Startup: SETAUDIO.exe O4 - Global Startup: SETRES.exe O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite... O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www3.snapfish.co.uk/Snapfish... O17 - HKLM\System\CCS\Services\Tcpip\..\{18E8E4BD-0A28-4264-ABB6-0B43CAC100D0}: NameServer = 85.255.112.201;85.255.112.169 O17 - HKLM\System\CCS\Services\Tcpip\..\{7D99CE60-B9DC-43DA-8A47-1AD213CCB951}: NameServer = 85.255.112.201;85.255.112.169 O17 - HKLM\System\CS1\Services\Tcpip\..\{18E8E4BD-0A28-4264-ABB6-0B43CAC100D0}: NameServer = 85.255.112.201;85.255.112.169 O17 - HKLM\System\CS2\Services\Tcpip\..\{18E8E4BD-0A28-4264-ABB6-0B43CAC100D0}: NameServer = 85.255.112.201;85.255.112.169 O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 12877 bytes

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I don't see an antivirus running. Acer's Empowering Technology doesn't appear to be an Antivirus. You need to install one before you continue. I use the free version of AVG antivirus, you can download it at this link: AVG Free Antivirus Update it once you get it installed. Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Combofix is a powerful tool so follow the instructions exactly or you could damage your computer. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. In your case to run Combofix do the following: 1. Go offline turn off your Antivirus, Windows Defender and any other antispyware that you may have. 2. Run Combofix and save its log. 3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned. 4. Post the Combofix log. Remember to re-enable the protection again afterwards before connecting to the Internet. Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running or move the mouse, it will cause your system to hang.) Please post the log it produces.

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I added AVG as suggested. It loaded but didn't seem able to download an update. However this was the eventual log: ComboFix 08-11-30.01 - PCW 2008-11-30 16:51:52.1 - NTFSx86 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1669 [GMT 0:00] Running from: c:\users\PCW\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\users\PCW\AppData\Roaming\.# c:\users\PCW\AppData\Roaming\.#\MBX@175C@362990.### c:\users\PCW\AppData\Roaming\.#\MBX@175C@3629C0.### c:\users\PCW\AppData\Roaming\.#\MBX@175C@3629F0.### c:\windows\system32\x64 D:\Autorun.inf D:\resycled d:\resycled\boot.com G:\Autorun.inf . ((((((((((((((((((((((((( Files Created from 2008-10-28 to 2008-11-30 ))))))))))))))))))))))))))))))) . 2008-11-30 16:31 . 2008-11-30 16:31 <DIR> d-------- c:\windows\System32\drivers\Avg 2008-11-30 16:31 . 2008-11-30 16:31 <DIR> d-------- c:\users\All Users\avg8 2008-11-30 16:31 . 2008-11-30 16:31 <DIR> d-------- c:\program files\AVG 2008-11-30 16:31 . 2008-11-30 16:31 97,928 --a------ c:\windows\System32\drivers\avgldx86.sys 2008-11-30 16:31 . 2008-11-30 16:31 69,128 --a------ c:\windows\System32\drivers\avgwfpx.sys 2008-11-30 16:31 . 2008-11-30 16:31 10,520 --a------ c:\windows\System32\avgrsstx.dll 2008-11-30 02:37 . 2008-11-30 02:41 <DIR> d-------- C:\SDFix 2008-11-29 16:33 . 2008-01-24 02:25 172,032 --a------ c:\windows\System32\igfxres.dll 2008-11-28 20:06 . 2008-11-28 20:06 <DIR> d-------- c:\users\PCW\AppData\Roaming\Malwarebytes 2008-11-28 20:06 . 2008-11-28 20:06 <DIR> d-------- c:\users\All Users\Malwarebytes 2008-11-28 20:06 . 2008-11-28 20:24 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware 2008-11-28 20:06 . 2008-10-22 16:10 38,496 --a------ c:\windows\System32\drivers\mbamswissarmy.sys 2008-11-28 20:06 . 2008-10-22 16:10 15,504 --a------ c:\windows\System32\drivers\mbam.sys 2008-11-28 18:13 . 2004-08-04 08:00 506,368 --a------ c:\windows\System32\msxml.dll 2008-11-25 23:53 . 2008-11-25 23:53 <DIR> d-------- c:\users\PCW\DoctorWeb 2008-11-20 23:11 . 2008-11-20 23:11 29,192 --a------ c:\windows\System32\drivers\ndisprot.sys 2008-11-20 23:10 . 2008-11-20 23:10 <DIR> d-------- c:\windows\HDTV Player 2008-11-20 23:10 . 2008-11-21 00:40 <DIR> d-------- c:\program files\HDTV Player 2008-11-16 20:35 . 2008-11-16 20:35 <DIR> d-------- c:\windows\Applian FLV Player 2008-11-16 20:35 . 2008-11-16 20:35 <DIR> d-------- c:\program files\FLV Player 2008-11-12 23:31 . 2008-09-05 05:14 1,191,936 --a------ c:\windows\System32\msxml3.dll 2008-11-12 22:16 . 2008-09-10 03:40 1,334,272 --a------ c:\windows\System32\msxml6.dll 2008-11-12 21:24 . 2008-08-27 01:05 212,480 --a------ c:\windows\System32\drivers\mrxsmb10.sys 2008-10-29 03:14 . 2008-08-05 09:49 428,544 --a------ c:\windows\System32\EncDec.dll 2008-10-29 03:14 . 2008-08-05 09:49 293,376 --a------ c:\windows\System32\psisdecd.dll 2008-10-29 03:14 . 2008-08-05 09:48 217,088 --a------ c:\windows\System32\psisrndr.ax 2008-10-29 03:14 . 2008-08-05 09:48 177,664 --a------ c:\windows\System32\mpg2splt.ax 2008-10-29 03:14 . 2008-08-05 09:48 80,896 --a------ c:\windows\System32\MSNP.ax 2008-10-28 20:06 . 2008-08-12 03:39 443,392 --a------ c:\windows\System32\win32spl.dll 2008-10-28 20:06 . 2008-09-18 04:56 147,456 --a------ c:\windows\System32\Faultrep.dll 2008-10-28 20:06 . 2008-09-18 04:56 125,952 --a------ c:\windows\System32\wersvc.dll 2008-10-28 13:31 . 2008-10-28 13:31 <DIR> d-------- c:\users\All Users\Kontiki 2008-10-28 13:31 . 2008-10-28 13:31 <DIR> d-------- c:\program files\Kontiki 2008-10-28 13:31 . 2008-10-28 13:31 <DIR> d-------- c:\program files\Channel4 2008-10-28 13:30 . 2008-10-28 13:30 <DIR> d-------- c:\users\All Users\Channel4 2008-10-15 02:08 . 2008-09-18 05:09 3,601,464 --a------ c:\windows\System32\ntkrnlpa.exe 2008-10-15 02:08 . 2008-09-18 05:09 3,549,240 --a------ c:\windows\System32\ntoskrnl.exe 2008-10-15 02:08 . 2008-09-18 02:16 2,032,640 --a------ c:\windows\System32\win32k.sys 2008-10-15 02:08 . 2008-10-02 03:49 827,392 --a------ c:\windows\System32\wininet.dll 2008-10-15 02:08 . 2008-08-27 01:06 288,768 --a------ c:\windows\System32\drivers\srv.sys 2008-10-15 02:07 . 2008-10-02 01:32 1,383,424 --a------ c:\windows\System32\mshtml.tlb 2008-10-12 13:00 . 2008-10-12 13:03 48 --a------ C:\doug2.wav 2008-10-12 12:45 . 2008-10-12 12:45 <DIR> d-------- c:\program files\PAS-Products 2008-10-12 12:45 . 2002-08-20 15:40 1,381,376 --a------ c:\windows\System32\vcl70.bpl 2008-10-12 12:45 . 2002-08-20 14:40 778,240 --a------ c:\windows\System32\rtl70.bpl 2008-10-12 12:45 . 1998-02-06 19:37 299,520 --a------ c:\windows\uninst.exe 2008-10-12 12:45 . 2002-08-20 15:40 215,040 --a------ c:\windows\System32\vclx70.bpl 2008-10-09 08:48 . 2008-10-09 08:48 <DIR> d-------- c:\users\All Users\Apple Computer 2008-10-09 08:48 . 2008-10-09 08:48 <DIR> d-------- c:\program files\Common Files\Apple 2008-10-09 08:47 . 2008-10-09 08:47 <DIR> d-------- c:\users\All Users\Apple 2008-10-09 08:47 . 2008-10-09 08:47 <DIR> d-------- c:\program files\Apple Software Update . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-11-30 16:54 --------- d-----w c:\users\PCW\AppData\Roaming\Skype 2008-11-30 16:02 --------- d-----w c:\users\PCW\AppData\Roaming\skypePM 2008-11-30 13:42 56 ---ha-w c:\users\All Users\ezsidmv.dat 2008-11-28 18:15 --------- d-----w c:\users\PCW\AppData\Roaming\Azureus 2008-11-28 14:33 9,594 ----a-w c:\users\PCW\AppData\Roaming\wklnhst.dat 2008-11-25 12:51 --------- d-----w c:\users\PCW\AppData\Roaming\dvdcss 2008-11-24 00:38 --------- d-----w c:\program files\Vuze 2008-10-16 02:08 --------- d-----w c:\program files\Windows Mail 2008-10-09 08:49 --------- d-----w c:\program files\QuickTime 2008-09-30 16:43 1,286,152 ----a-w c:\windows\System32\msxml4.dll 2008-09-29 00:22 --------- d-----w c:\users\PCW\AppData\Roaming\Yahoo! 2008-09-06 19:20 2,032 ----a-w c:\windows\CLEANUP.CMD 2008-09-06 02:31 319,456 ----a-w c:\windows\DIFxAPI.dll 2008-09-06 02:31 315,392 ----a-w c:\windows\HideWin.exe 2008-08-02 03:26 36,864 ----a-w c:\windows\System32\cdd.dll 2008-01-21 02:43 174 --sha-w c:\program files\desktop.ini . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP] @="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}" [HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}] 2008-01-03 09:00 39472 --a------ c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920] "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952] "Skype"="c:\program files\Skype\Phone\Skype.exe" [2008-09-23 21755688] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvSvc"="c:\windows\system32\nvsvc.dll" [2008-03-11 92704] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-03-11 8534560] "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-03-11 88608] "SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2008-01-24 102400] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-03-08 40048] "eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-02-25 518656] "eAudio"="c:\acer\Empowering Technology\eAudio\eAudio.exe" [2007-10-10 1286144] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2007-11-22 178712] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-01-24 141848] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-01-24 166424] "Persistence"="c:\windows\system32\igfxpers.exe" [2008-01-24 133656] "LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.exe" [2008-01-02 707080] "PlayMovie"="c:\program files\Acer Arcade Deluxe\Play Movie\PMVService.exe" [2008-01-22 200704] "Acer Product Registration"="c:\program files\Acer\Acer Registration\ACE1.exe" [2007-11-26 3387392] "Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568] "PLFSet"="c:\windows\PLFSet.dll" [2007-04-25 45056] "RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-04-23 228088] "Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-10 624248] "Adobe_ID0EYTHM"="c:\progra~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.exe" [2007-03-20 1884160] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-10-09 413696] "4oD"="c:\program files\Kontiki\KHost.exe" [2007-04-23 1032640] "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-30 1234712] "RtHDVCpl"="RtHDVCpl.exe" [2008-01-24 c:\windows\RtHDVCpl.exe] "Skytel"="Skytel.exe" [2008-01-24 c:\windows\SkyTel.exe] c:\users\PCW\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2008-09-08 557568] c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2008-09-06 113664] Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2008-03-13 535336] SETAUDIO.EXE [2008-04-04 20480] SETRES.EXE [2008-04-04 20480] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=avgrsstx.dll [HKLM\~\startupfolder\C:^Users^PCW^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Orion.lnk] path=c:\users\PCW\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Orion.lnk backup=c:\windows\pss\Orion.lnk.Startup backupExtension=.Startup [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules] "{72123FFE-BB08-48F2-B7AF-257B2DDBCA8D}"= c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Acer Arcade Deluxe.exe:Acer Arcade Deluxe "{33A26CA1-D20E-48B1-8009-39DBF7D59ADC}"= c:\program files\Acer Arcade Deluxe\VideoMagician\VideoMagician.exe:VideoMagician "{419F4AE7-FEA0-457C-A110-0CCF57166A2E}"= c:\program files\Acer Arcade Deluxe\HomeMedia\HomeMedia.exe:HomeMedia "{51AE317D-CA38-483D-AC9E-4BDDE83DDAF8}"= c:\program files\Acer Arcade Deluxe\DV Wizard\DV Wizard.exe:DV Wizard "{E47BB8AF-CC1C-43AE-A5FF-1F405554A95E}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote "{B948D066-090D-4853-B422-CA46B337C418}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote "{F214CC9A-F6EB-4E85-82E8-40850B77CD21}"= c:\program files\Acer Arcade Deluxe\DVDivine\DVDivine.exe:DVDivine "{AFCCDB91-CACE-46D1-B4B1-F923DFC0A6FB}"= c:\program files\Acer Arcade Deluxe\Play Movie\PlayMovie.exe:Play Movie "{8D297F45-E923-4339-A3F2-D52E81791B91}"= c:\program files\Acer Arcade Deluxe\Play Movie\PMVService.exe:Play Movie Resident Program "{91CB6C20-9435-4142-9130-6C3A0F7867CA}"= c:\program files\Skype\Phone\Skype.exe:Skype "{77ADB471-3979-4241-8126-FDCD34B8874C}"= UDP:3703:Adobe Version Cue CS3 Server "{21F19CC8-BF8A-483C-89B9-070B2B8890E2}"= UDP:3704:Adobe Version Cue CS3 Server "{46F6657A-6825-4E82-A865-8351786576AD}"= UDP:50900:Adobe Version Cue CS3 Server "{F544A1E9-8A68-49B3-B5CD-34F841ACE71F}"= UDP:50901:Adobe Version Cue CS3 Server "{AA050AA5-0F2B-49EF-954A-10F5067CB199}"= UDP:c:\program files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe:Adobe Version Cue CS3 Server "{F0EFC8BF-F06C-4F6F-8700-00EF4A0DB3B0}"= TCP:c:\program files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe:Adobe Version Cue CS3 Server "{DDFD0340-0926-4065-8A8E-9C3F2FC29A20}"= UDP:c:\program files\Kontiki\KService.exe:Delivery Manager Service "{2CADD80F-F29C-4B65-A2E7-0833F84F2744}"= TCP:c:\program files\Kontiki\KService.exe:Delivery Manager Service "{C0B73D34-6D15-4C9B-A20F-19896F365BAD}"= c:\program files\AVG\AVG8\avgemc.exe:avgemc.exe "{C0A31084-8837-4687-956E-767660603EFB}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe [HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile] "EnableFirewall"= 0 (0x0) R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-11-30 97928] R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};\??\c:\program files\Acer Arcade Deluxe\Play Movie\[u]0[/u]00.fcl [2008-09-06 19:25:14 41456] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-11-30 875288] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-11-30 231704] R3 AvgWfpX;AVG Free8 Firewall Driver x86;c:\windows\system32\Drivers\avgwfpx.sys [2008-11-30 69128] R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\DRIVERS\winbondcir.sys [2008-03-13 43008] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-03-13 179712] S3 Ndisprot;ArcNet NDIS Protocol Driver;\??\c:\windows\system32\drivers\Ndisprot.sys [2008-11-20 29192] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ce026695-7d9d-11dd-8bc4-9358bb26226c}] \shell\AutoRun\command - F:\Autoplay.exe -auto *Newly Created Service* - AVGLDX86 *Newly Created Service* - AVGMFX86 *Newly Created Service* - AVGWFPX *Newly Created Service* - CATCHME *Newly Created Service* - PROCEXP90 . - - - - ORPHANS REMOVED - - - - HKLM-Run-SetPanel - c:\acer\APanel\APanel.cmd HKLM-Run-Malwarebytes Anti-Malware (reboot) - c:\program files\Malwarebytes' Anti-Malware\mbam.exe HKLM-Run-eRecoveryService - (no file) ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-11-30 16:54:45 Windows 6.0.6001 Service Pack 1 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... c:\users\PCW\AppData\Local\Temp\catchme.dll 53248 bytes executable scan completed successfully hidden files: 1 ************************************************************************** . Completion time: 2008-11-30 16:55:54 ComboFix-quarantined-files.txt 2008-11-30 16:55:52 Pre-Run: 11,175,038,976 bytes free Post-Run: 11,588,235,264 bytes free 209 --- E O F --- 2008-11-26 00:29:49

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You need to empty the restore. Do a google search on how the empty the vista restore folder. Download ATF Cleaner from this link: http://www.majorgeeks.com/ATF_Cleaner_d4949.html Run ATF-Cleaner Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. Please run Esets online scanner from this link: ESET 1. Note: You will need to use Internet explorer for this scan 2. Tick the box next to YES, I accept the Terms of Use. 3. Click Start 4. When asked, allow the activex control to install 5. Click Start 6. Make sure that the option Remove found threats is unticked ( Iwant to see what is found first), and the option Scan unwanted applications is checked 7. Click Scan 8. Wait for the scan to finish 9. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt 10. Copy and paste that log in your next reply.

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Hi. Couldn't find exact instructions on how to empty Vista Restore Folder ANYWHERE by Googling (maybe being stupid, but could only see variations on this which didn't seem like same thing and didn't want to do something risky to heart of my laptop). However I have noticed that Google now, after several days of the previous problem, suddenly seems to be working properly again. Could previous instructions have solved main problem and now perhaps I can just start up the Anti-Virus software to run as usual, without doing anything further? Would you advise that and returning here if problem starts again?

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Go to this link and follow the directions to disable then re-enable Vista system restore.(at the bottom of the page) Vista System Restore

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