I just bought a new computer and it has worked great for me until recently. :( It seems I have the google redirect virus, and have tried to remove it with steps provided for other people on this forum, but with no luck. I have run CCleaner and malwarebytes' anti-malware and the issue hasn't been resolved. I don't know what to do! Also, I am sometimes receiving the "Windows has recovered from a serious error" pop-up after booting my pc, and it is usually followed by the "________ has encountered a problem and needs to close" pop-up for more than one program. It's driving me crazy! Unfortunately, I don't have the XP discs to flatten the pc. Are there any ways around these issues? Please help!

Download and run Kaspersky AVP tool: http://devbuilds.kaspersky-labs.com... Once you download and start the tool: # Check below options: * Select all the objects/places to be scanned. * Settings > Customize > Heuristic analyzer > Enable deep rootkit search # Click Scan # Fix what it detects # Attach Scan log/Summary to your next message. Illustrated tutorial: http://img32.imageshack.us/img32/76... If I'm helping you and I don't reply within 24 hours send me a PM.