Google redirect virus again

July 13, 2009 at 17:08:02
Specs: Windows XP
Hello there,

After some searching I came across your site in hopes of a solution. Google search results redirects me to spam sites and I have tried to run Malawarebytes anti-malware, but it won't open. I also tried to install Super-AntiSpyware, but it won't install. Any help would be greatly appreciated!!!!!

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July 13, 2009 at 17:17:35
Download and run Kaspersky AVP tool in safe mode:
Once you download and start the tool in safe mode:
# Check below options:

    * Select all the objects/places to be scanned. 

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to Post download link in your next message.

Illustrated tutorial:

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July 14, 2009 at 03:00:27
Here is the scan log from Kaspersky after I ran it in safe mode:

It found 3 threats, which I fixed, although the problem is still present.

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July 14, 2009 at 04:41:56
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

ExecuteAVUpdateEx( '', 1, '','','');

Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

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Related Solutions

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July 14, 2009 at 17:21:48

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July 14, 2009 at 17:55:24
I haven't run combofix recently and I'm not sure if it's still on my laptop. I believe I ran it awhile back when I had another issue with spyware and posted on another forum for help. Should I run it this time?

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July 14, 2009 at 17:58:12
Follow these steps in order numbered:

1) Download GMER:
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

If I'm helping you and I don't reply within 24 hours send me a PM.

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July 14, 2009 at 19:45:35


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July 14, 2009 at 19:50:10
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to and paste the link here.

2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.

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July 15, 2009 at 01:15:43
I have sent you a private message.

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July 15, 2009 at 05:41:53
Uninstall Combofix by: pause Antivirus/Sypware programs ( Programs to disable) > Start > run > type combofix /u > ok.


1) Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected.

2) Run full Scan with SuperAntispyware : . Fix what it detects and post summary scan log.

If I'm helping you and I don't reply within 24 hours send me a PM.

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July 15, 2009 at 20:30:30
Malwarebytes' Anti-Malware 1.39
Database version: 2436
Windows 5.1.2600 Service Pack 3

15/07/2009 7:36:58 PM
mbam-log-2009-07-15 (19-36-58).txt

Scan type: Full Scan (C:\|)
Objects scanned: 184584
Time elapsed: 1 hour(s), 42 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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July 15, 2009 at 20:30:50
SUPERAntiSpyware Scan Log

Generated 07/15/2009 at 08:25 PM

Application Version : 4.26.1006

Core Rules Database Version : 3998
Trace Rules Database Version: 1938

Scan type : Complete Scan
Total Scan Time : 00:40:44

Memory items scanned : 635
Memory threats detected : 0
Registry items scanned : 5880
Registry threats detected : 0
File items scanned : 21764
File threats detected : 2

Adware.Tracking Cookie
C:\Documents and Settings\Matthew\Cookies\matthew@ad.yieldmanager[2].txt
C:\Documents and Settings\Matthew\Cookies\matthew@atdmt[2].txt

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July 15, 2009 at 20:34:49
Original problem fixed?

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July 15, 2009 at 20:47:54
Yes! Thank you so much for your help! Greatly appreciate the time you volunteered!

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