Google Redirect + Trojan

Dell / LATITUDE D610
July 18, 2009 at 08:54:36
Specs: Microsoft Windows XP Professional, 1.596 GHz / 1015 MB
My Google search results have been redirecting to "" and I seem to get Sytem Alerts telling me that I have multiple Trojan/Viruses on my computer (see screen shots). Also, short cuts to porn websites get placed on my desktop (see screenshot). I delete these but they come back after a while.

The "Security Alerts" prompt me to "Enable Protection", which if clicked starts installing a protection system. I force it to stop by ending process "Installer.exe". Here is the screen shot for this:

Here is what I have tried thus far:
- Spybot S&D installed BUT it does not run once installed
- HijackThis install file does not run...
- Microsoft Malicious Software Removal Tool ran in safe mode, removed a few files but problem still presistant
- McAfee doesn't pick up anything...


Your help is much appreciated!

See More: Google Redirect + Trojan

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July 18, 2009 at 09:10:31
Download and run Kaspersky AVP tool in safe mode:
Once you download and start the tool in safe mode:
# Check below options:

    * Select all the objects/places to be scanned. 

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to Post download link in your next message.

Illustrated tutorial:

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July 18, 2009 at 17:57:34
Alright, I did as you specified...

Kaspersky AVP tool completed the the full scan in about 4 hours! and came up absolutely clean. No threats were found. The pop-ups are still happening and google is still redirecting. Here is the log file:

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July 18, 2009 at 18:57:01
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connect to internet. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

ExecuteAVUpdateEx( '', 1, '','','');

Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.

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Related Solutions

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July 19, 2009 at 05:59:14
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

SearchRootkit(true, true);

2) After reboot execute following script in AVZ:


A file called should be created in C:\. Upload that file to and Private message me download link.

3) Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to and paste the link here.

4) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.

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July 19, 2009 at 17:16:52
Alright I did as you specified and I have sent you the logs via PM. Google links don't seem to redirect anymore but there is a new problem now. The infection has installed a rogue anti-spyware program called "Protection System" that runs when windows reboots and "scans" the system. I always terminate it before it finishes. Please advise.

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July 19, 2009 at 17:20:37
Check your private message.

If I'm helping you and I don't reply within 24 hours send me a PM.

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