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getting rid of a trojan

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Name: patrick45
Date: September 20, 2009 at 05:15:42 Pacific
OS: xp-home
CPU/Ram: 1,4 mhz / 1GB
Product: Acer Aspire one mini a150-1570 blue netbook
Subcategory: Spyware
Comment:

hello all,

can someone help me get rid of malware with
description as follows?

Trojan-BackDoor-CZP is a remote access Trojan that that may allow a hacker to gain unrestricted access to your computer when you are online.

Apreciate your help/advice,

Patrick



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Response Number 1
Name: imperator
Date: September 20, 2009 at 06:04:33 Pacific
Reply:

go here and download the image

burn it to a cd with some image burning software ( you can google for it and choose one )

then boot from it ( how to boot from cd )

NOTE : When burning the image use low-speed or you can have troubles to read it

our patience is big


0

Response Number 2
Name: btk1w1
Date: September 20, 2009 at 07:15:34 Pacific
Reply:

Backdoor trojans are nasty!

Best to reformat hdd and reinstall os.


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Response Number 3
Name: imperator
Date: September 20, 2009 at 07:30:49 Pacific
Reply:

btk1w1 : the formatting is LAST RESORT

we`re gonna try everything before formatting

our patience is big


0

Response Number 4
Name: btk1w1
Date: September 20, 2009 at 07:35:59 Pacific
Reply:

why is formatting the last resort?

What kind of data is vital enough to be saved?


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Response Number 5
Name: imperator
Date: September 20, 2009 at 07:39:12 Pacific
Reply:

for example, his personal documents and programs

and why not to give a shot to the other stuff first ?!

our patience is big


0

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Response Number 6
Name: btk1w1
Date: September 20, 2009 at 07:50:50 Pacific
Reply:

First shot is to run an antimalware application and review the log file it creates:

http://www.malwarebytes.org/mbam.php

post the log.

Run SAS too...

http://www.superantispyware.com/

post that log also.

Why backdoor trojans are dangerous:

http://www.geekstogo.com/2007/10/03...


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Response Number 7
Name: imperator
Date: September 20, 2009 at 07:55:45 Pacific
Reply:

yeah, man, that`s it

our patience is big


0

Response Number 8
Name: patrick45
Date: September 20, 2009 at 08:26:26 Pacific
Reply:

hello,
thanks for all those responses.
i dont want to reinstall OS, cause I just installed a secondary OS (ubuntu 9.04 ) which runs fine.
it is a friends computer and shes got a lot of photo and data on her machine.
Her XP OS is a lame duck right now, I am writing this
using ubuntu.
I will try anser 6 to bring her XP back to live again.

Really apreciate your frinedly advice
all the best from
germany;

Patrick


0

Response Number 9
Name: larryf215
Date: September 20, 2009 at 11:58:21 Pacific
Reply:

I would use ubuntu to back up "a lot of photo and data on her machine", first.

larry


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Response Number 10
Name: imperator
Date: September 20, 2009 at 12:43:04 Pacific
Reply:

oh yeah, backup your data, and, if not other way out, format

but first, please try Response Number 1

our patience is big


0

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