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Getting redirect/ new tab popups in Firefox.

August 28, 2010 at 14:09:29
Specs: Microsoft Windows XP Professional, 2.5 GHz / 3326 MB

At some point in the last few days I have managed to get some sort of virus that randomly opens a new tab in my Firefox browser. It usually directs to a site like "newsdaily7.com" or "localtribune.org" which seem to be some scamming websites of some sort. When I first noticed that I had a virus, I had a whole bunch of pop-ups come up with different fake notifications saying "your computer may be infected with spyware, click here.." I restored my computer - well, I tried to, It seems that all my previous restore points had been erased - and the pop-up problem seems to have been solved, but I still get these new tabs popping up and I can sometimes hear clicks which sounds like something may be running in the background of my browser.
I downloaded SuperAntiSpyware, and AVG, but have not seen any improvement. I also believe that some of my drivers have been affected because occasionally a SVCHOST error message pops up and my audio controls do not function. I can restart or restore my computer to correct this problem.
Also, my internet stopped working and when I clicked repair it said there was an error clearing my dns cache. I manually cleared it in the command prompt, but it still has had that issue to. I'm not sure if it is related, but only assume it is.
I have read several forums but the only forums I see which produce positive results are ones like this that require more than just downloading spyware software, but require me to show you my reports, which is what I would be willing to do if someone would be willing to help me.
Any help would be appreciated.

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#1
September 14, 2010 at 19:33:07

I just had to clean this very thing from a computer. The PC in my case had an Alureon infection. What worked for was Hitman Pro which you can use free for 30 days. Ignore all the ads in it that claim you need registry cleaners etc.

You can also try the TDSS rootkit remover fro Kaspersky though I found this one crashed (as in blue screen of death) the computer I was working on--it rebooted fine.

It doesn't hurt to scan with Ad-Aware, MalwareBytes, and SpyBot S&D either. Install these and leave them on even after your infection is cleared. Update them at least weekly and run complete scans after update (also re-immunize with SpyBot after doing an update).

When you get it all cleaned up, run Windows Update (the computer I worked on would not allow Windows Update to run while infect which was a big red flag symptom to me--it would try to tell me I wasn't connected to the internet). Run Windows Update several times (it took 2 or 3 for me) until it doesn't find any updates for you to install. Also update your version of Java. I was told that Java vulnerabilities are a prime way for this type of virus to get into a system. To update Java go to Start-->Control Panel, double click on Java, and go to the update tab.


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#2
September 19, 2010 at 11:20:39

Just cleared a virus from 2 machines that was redirecting all browsers there. it was sitting in tcpip.sys file. Avira tried to delete the whole file which results in loss of internet capability, Hitman Pro 3.5 detected but didnt do anything about it. To clean it had to use TDSSKiller.exe . Potentially this virus was giving full and unlimited access/control to an outside party. If you have/had it, i would strongly advise changing passwords.

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