A week ago my computer said it has found virus and was not able to fix that and was not able to acces that. Gives error message " unable to fix the file" and Access denied and the file location it shows is this: "c:\WINDOWS\system32\FuH8nl5r.exe ". It also says its Trojan Horse in type. I run Norton AV 2005 with all the current updates installed. Its been giving this error message once atleast every day since last week. I'm trying for a week to find a solution of getting rid of this virus from my comp. My comp has not encountered anything serious and I want to get rid of it before it makes something serious. CAn anybody help me to get rid of this virus please. Also cud anybody tell whether its a hacker virus. Cos i want access my bank account and i want to know whther its safe to do it.
A week ago my computer said it has found virus and was not able to fix that and was not able to acces that. Gives error message " unable to fix the file" and Access denied and the file location it shows is this: "c:\WINDOWS\system32\FuH8nl5r.exe ". It also says its Trojan Horse in type. I run Norton AV 2005 with all the current updates installed. Its been giving this error message once atleast every day since last week. I'm trying for a week to find a solution of getting rid of this virus from my comp. My comp has not encountered anything serious and I want to get rid of it before it makes something serious. CAn anybody help me to get rid of this virus please. Also cud anybody tell whether its a hacker virus. Cos i want access my bank account and i want to know whther its safe to do it.

Ash

If your computer is infected it is never safe to do any online banking (Or use any secure sites that need password login or need sensitive information).

The malware is using a random file name to prevent detection. Your antivirus program detects the malicious script embedded in it.

My preference is to run free anti-malware applications to see if they will clear it up first.

Free online virus scans / removal:

http://www.bitdefender.com/scan8/ie...

http://housecall.trendmicro.com/

Free adware / spyware scanners:

http://spybot-download.net/

http://www.lavasoft.com/

http://www.snapfiles.com/reviews/Su...

Once the programs have downloaded update them then run the scans. You can also run them in safe mode for a higher chance of success.

Do as btk1w1 says.

So you guys recon it could be a spyware?. I have scanned it using Spyware doctor tool whihc is upto date and fixed all the infections. Is that all or I have to do anything else to make my computer secure. Anyways Thanks for your effort guys. Just gimme some more tips for this to sort it out.

Ash

I have some good free cleaners plus instrucions on how to use them. Just click on the link in my signature.

If your PC is for personal at home, I would suggest unloading Norton because it misses lots of stuff and also bogs down your resources. There are also good free AV alternatives listed.

If you choose Avast, I would suggest using the norton uninstaller from their website to remove Norton and then also run regcleaner to get rid of any remnants. Then open Avast and let it do a bootscan on reboot. You'll be amazed what Norton missed.

Good Luck

Some HELP in posting on Cnet plus free progs and instructions
Hopefully my advice will help you...Please post back your result

I'm with XpUser4Real there. Get rid of nortons bloatware. Avast is an excellent and in my opinion much better choice.

Also for online banking you will defenitely need a firewall + antivirus program.

Refer to XpUser's signature.

To be sure your pc isn't still infected (aside from installing alternative av program) you can do a couple of free online scans.

Thanks guys, You have been a great help. I fixed all my Viruses now. Im having AVAST and that is one good AV pgm.

Ash