|When I check to see which firewalls are enabled in order to not have more than one on at the same time, which is known to cause conflicts, I find that McAfee firewall is on. When I highlight it to try turning it off it does not let me access it, and when I highlight the windows version it does not let me access it either. What should I do to fix this problem, which maybe linked to another problem I am having? My whole system was wiped clean & all programs reinstalled less than 30 days ago. I told the professional to ensure all of those factory trial offers were taken off of my computer to give more space. McAfee was one of those, and I used for about 30 days & discontinued prior to this tech support I recieved. I was also told that my computer had a bot on it and all scans showed it to be removed before he reinstalled the programs from the factory disk. I have a Toshiba Satellite Windows Vista Home Premium\|
I am currently using Symantec protection and I can be on the internet for 5 min, or 30 min, etc... then suddenly I am dropped. I am trying to eliminate anything dealing with my computer settings that may be causing this problem. That is when I ran into the current question I am asking. One step at a time, I hope to figure out how to stop getting dropped on line. When it happens I also notice the online program freezing up. Occassionally I have also noticed other programs slow up, & my Windows Media Player freeze up.
Recently I have used a friends external hard drive to download some entertainment from it onto my external drive. However, the first thing I did when I plugged it into my laptop was scan the whole thing for anything harmful. That is when 2 Trojans were found, quarantined & I then deleted them. Could this still be a problem even though nothing is detected through several scans on both externals & my laptop?
I know, not so simple. I appreciate any help I can get!