firefox, ie and google chrome shut off after about 15 minute

February 13, 2014 at 16:41:14
Specs: Windows XP
I use IE, firefox, and google chrome. After about 15 minutes each of them shuts off and throws me back to my basic screen with icons. Any suggestions.
I have Windows XP

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#1
February 13, 2014 at 19:01:15
Lets have a look to see what is going on.

Download OTL, save & run from your Desktop.
http://oldtimer.geekstogo.com/OTL.exe
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
1: When the window appears, underneath Output at the top, make sure Standard output is selected.
2: Select Scan all users
3: Change Drivers to All
4: Under the Extra Registry section, check Use SafeList
5: In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
6: Click Run Scan and let the program run uninterrupted.
Screenshots ( SS ) of 1 - 6
http://i.imgur.com/rvTDUlL.gif
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized

Upload the logs using this. I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the links please.
Image Uploader
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://zenden.ws/imageuploader_ru
How to use for files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/yBtjlpb.gif
http://i.imgur.com/txFkgpT.gif

message edited by Johnw


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#2
February 13, 2014 at 19:10:05
You can start with a quick scan using malwarebytes and fixing all it finds...it finds things that AV's tend to miss
http://www.filehippo.com/download_m...

HELP in posting on Computing.net plus free progs and instructions


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#3
February 18, 2014 at 12:18:04
I ran the scan; I got the two text files; I went to the imgur.com and downloaded the file. Unfortunately, I have no idea how to upload the text files; can I email the text files to you?
Joel Margolis

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#4
February 18, 2014 at 13:49:23
How to use for files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/yBtjlpb.gif
http://i.imgur.com/txFkgpT.gif

Did you try steps 1-5 in the above screenshots ( SS )?

If so & you still can't work it out, upload the files to any site of your choosing & give me the link.

message edited by Johnw


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