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find4u removal help
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Original Message
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Name: Thunder01
Date: January 9, 2004 at 20:17:31 Pacific
Subject: find4u removal help OS: XP CPU/Ram: AMD AthlonXP/512
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Comment: My homepage has been hijacked by find4u.net Logfile of HijackThis v1.97.7 Scan saved at 11:06:16 PM, on 09/01/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\System32\olehelp.exe C:\Program Files\Network Associates\VirusScan\avsynmgr.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Network Associates\VirusScan\VsStat.exe C:\Program Files\Network Associates\VirusScan\Vshwin32.exe C:\Program Files\Network Associates\VirusScan\Avconsol.exe C:\Program Files\Network Associates\VirusScan\Webscanx.exe C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Long Duong\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find4u.net/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find4u.net/index.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uoguelph.ca/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find4u.net/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [olehelp] C:\WINDOWS\System32\olehelp.exe O9 - Extra button: ICQ Pro (HKLM) O9 - Extra 'Tools' menuitem: ICQ (HKLM) O9 - Extra button: AOL Instant Messenger (TM) (HKLM) O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab I've tried AdAware AND SpyBot S&D but neither of those solved the problem. Please help.
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Response Number 2
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Name: suzi
Date: January 9, 2004 at 23:16:02 Pacific
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Reply: (edit)These are bad and need to be deleted: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find4u.net/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find4u.net/index.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find4u.net/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm There may be others - you could wait for an expert's opinion.
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Response Number 3
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Name: Abnormal
Date: January 10, 2004 at 14:55:14 Pacific
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Reply: (edit)Did cwshredder remove this or not? O4 - HKCU\..\Run: [olehelp] C:\WINDOWS\System32\olehelp.exe Olehelp.exe is a CoolWebSearch hijacker variant.
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Response Number 4
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Name: iceblue
Date: January 10, 2004 at 15:02:26 Pacific
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Reply: (edit)Those entries are spot on, suzi. This had me guessing http://www.uoguelph.ca/ as it looked random, but I now know about one more Canadian uni. lol. One thing to do is to put HjT in a permanent folder rather than a temp file, which ensures that the backup function in HjT will always be available if required, cause that temp folder gets cleaned out at some point in time. Next thing is: show hidden and operating system files as there can sometimes be a hidden rogue winlogon.exe So good idea to do those changes first and then repost a new log. It’s the Olehelp.exe that has been flagged as a CWS variant by Tony Klein and is listed as Pacs Portal as X- CWS to be removed. But do that after the changes above when you repost that new log. iceblue
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Response Number 5
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Name: Renatode
Date: January 14, 2004 at 02:57:55 Pacific
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Reply: (edit)Hello Thunder 01 Do this: First delete C:\windows\system32\olehelp.exe. You can to have problems to delete this file, if have it, close C:\Windows\System32\olehelp.exe at "Running Processes" first and try to erase to file olehelp.exe at c:\windows\system32 again. Then run Regedit.exe delete the key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Olehelp.exe Then you can change your homepage and will be free of find4u.net
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Response Number 6
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Name: JohnTapley
Date: January 15, 2004 at 05:57:40 Pacific
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Reply: (edit)I contacted find4u and explained that they have taken over my homepage and would they kindly send me information on how to remove this 'hijacking'. This is what they sent: Hello! No problem. Absolutely! Just scroll down start page or click the link directly: http://find4u.net/help.htm New detailed instructions just added for assisting you. Reload the help page if you see old variant of help! Max. ...of course I had already tried this and they new damn well this wouldn't work... suffice to say I sent them another e-mail telling them what I thought of them (to help vent my frustration). Anyway, the shredder file worked great thanks.
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Response Number 7
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Name: browne16549
Date: January 15, 2004 at 11:16:24 Pacific
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Reply: (edit)There is only 1 way to remove FIND4U.NET. It's controlled by a rogue file called WINLOGON.EXE which stays in MSCONFIG and running virus software, cleanup applications is pointless, it will just come back on start up. TO REMOVE THIS PESKY LITTLE BLIGHTER: You need to put your PC in to Safe Mode. Do this by keep hitting the F8 button when your PC starts up - if the motherboard boot sequence comes up first, hit Esc and then the F8 button again immediately. The Windows Start up screen with then appear. Select Safe Mode and then go Start, then Search. You need to search for a file called WINLOGON.EXE. When found deleted it - BUT THERE ARE GENUINE WINLOGON FILES WHICH MUSTN'T BE DELETED. THE ROGUE WINLOGON.EXE FILE WILL USUALLY BE THE MOST RECENT ONE AND WILL BE 12-25KBS IN SIZE. THE GENUINE WINLOGON FILES ARE 250-510KBS IN SIZE AND ARE USUALLY HELD IN THE C:\WINDOWS FOLDER. THE ROGUE WINLOGON.EXE FILE WILL BE HELD IN THE DEFAULT FOLDER YOU USE WHEN DOWNLOADING FROM THE WEB, E.G. Documents and Settings\User\My Pictures, ETC. Once WINLOGON.EXE has been deleted, go to Control Panel and in the Internet Options, General tab make sure the Home Page is either blank, or the site of your choice. If FIND4U is in there, delete it. Empty the recycle bin. Restart and everything will all be OK.
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Response Number 8
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Name: yakamichimurder
Date: January 16, 2004 at 19:58:13 Pacific
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Reply: (edit)i agree with browne16549 - the only way is to remove the fake winlogon.exe - all steps mentioned in browne's post are correct, but i thought i just had to add this... i tried both approaches - clearing the registry manually, then deleting the winlogon.exe file manually - i believe this combination works best. i use win xp, and attempting to stop the winlogon.exe (observe the lower case here, the real one's all upper case) using taskmanager did not work - it apparently believes both are the real thing. so rebooted the pc, and on startup, pressed f8 - brought up a menu and navigated to command prompt with safe mode. on searching for this file, found it in "all users\..\startup\", which ensures it's run first thing (on win xp, even before the logon screen is shown). deleted it using the "del winlogon.exe" command (it's an old dos trick, for the newbies), and restarted in normal mode. problem cleared. thanks browne!
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Response Number 9
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Name: agent 47
Date: January 19, 2004 at 19:03:59 Pacific
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Reply: (edit)browne16549 and yakamichimurder are right on, I followed their directions and successfully removed the find4u spyware. THX, The Agent
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Response Number 10
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Name: jude6453
Date: January 24, 2004 at 18:54:03 Pacific
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Reply: (edit)hey, i have had this same problem and have tried many times to delete the virus. i think i finally killed it. however i was wondering if there was any way the cops/gov't/internet security people can go after the people that host the site "find4u" or any other websites that spread malicious viruses. jude
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Response Number 11
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Name: jackj
Date: February 5, 2004 at 17:20:41 Pacific
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Reply: (edit)Just a word of caution on deleting winlogon.exe in safe mode. I had two files named winlog.exe in lower case, both were 19 to 21 kbs in size and both had been created within days of each other. I deleted both but left them in the recycle bin. After restarting I could no longer dial up my ISP. Restoring them one by one I was able to sort them out. The end result was great not only was find4u gone but 4 items on my favorites list that I had not put there and that could not be deleted were gone for good. Thanks
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Response Number 12
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Name: djboo
Date: February 7, 2004 at 10:54:27 Pacific
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Reply: (edit)browne16549, I followed your instructions to the letter. However, search results came up empty when searching for WINLOGON.EXE I don't understand. Do you have any idea? djboo
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Response Number 13
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Name: brutus1
Date: February 9, 2004 at 17:17:50 Pacific
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Reply: (edit)Thanks Renato. Your steps worked for me. I tried cwshredder, but it kept stopping on olehelp.exe. I followed your steps to manually delete that file and the registry key and that did the trick. Thanks again.
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Response Number 14
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Name: TheCaller24
Date: February 16, 2004 at 22:21:30 Pacific
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Reply: (edit)Listen sorry for bothering everyone, but I have that same problem. Except, now a new website has come up. It is called thesearches. I receive even more websites in my favorites, and porn and marijuana popups appear. I don't even know what to download. I tried cwshredder, but I can not get to the page. Also, I tried using spybot:Search and Destroy and Ad-Aware, but it doesn't help. I'm desperate here. Your friend, TheCaller
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Response Number 15
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Name: TheCaller24
Date: February 16, 2004 at 22:23:04 Pacific
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Reply: (edit)P.S. And also, I'm a little nervous about trying the steps given. I haven't had much luck with computers. Your friend(again) TheCaller
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Response Number 16
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Name: TheCaller24
Date: February 16, 2004 at 23:02:41 Pacific
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Reply: (edit)Oops forgot to mention something. I also ave been getting a number of viruses. I have removed them though. Also, don't know if this will help, but I will give you some information on my computer. Microsoft Windows 98 4.10.1998 Upgrade using Full OEM CD /T:C:\WININST0.400 /SrcDir=D:\WIN98 /IZ /IS /IQ /IT /II /NR /II /C /U:xxxxxxxxxxxxxxxxx IE 5 6.0.2800.1106 Uptime: 0:12:16:37 Normal mode On "LAMB" as "Louis Billera"
GenuineIntel Pentium(r) II Processor Intel MMX(TM) Technology 288MB RAM 58% system resources free Windows-managed swap file on drive C (1120MB free) Available space on drive C: 1120MB of 2043MB (FAT32) I also use MSN with Verizon. Not sure if this will help though.
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Response Number 18
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Name: cenacle13
Date: February 17, 2004 at 11:48:01 Pacific
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Reply: (edit)Apparently everyone has had to do something different to get rid of find4u. This is what I did. Using the hijackthis! program, I deleted the following files: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find4u.net/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find4u.net/index.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find4u.net/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm Olehelp.exe These are the files listed by some of the other users, and all should appear when using hijackthis! (even the olehelp file). Delete them. Fix your homepage. Delete those stupid bookmarks. Reboot. All should be well afterwards
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Response Number 19
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Name: TheCaller24
Date: February 17, 2004 at 17:05:54 Pacific
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Reply: (edit)Where can I download hijackthis? I tried merijn.org, but I can't get to the site. I also tried download.com, but it wouldn't work. Help!
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Response Number 20
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Name: gno
Date: February 20, 2004 at 21:50:04 Pacific
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Reply: (edit) I'm having trouble with a number of spyware programs. I get a dialog box for IESearchBar every now and then with the options ABORT RETRY and IGNORE. No matter what I do, it doesn't go away. I've tried deleting it from the system registry a la another website's instructions but it continues to reappear after I restart. Now I'm also having trouble with a BLAZE search engine? How do I get rid of these things? I have SpyBot Search and Destroy and it finds alot of adware but apparently not all of it. What do you suggest for deleting all of this Spyware and KEEPING IT AWAY? THANK YOU IN ADVANCE!
Geno
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