file that cannot be removed

Symantec Norton internet security 2010
February 24, 2010 at 04:51:39
Specs: Windows XP
Norton hs detected this dialer as a security risk but will not remove it.



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February 24, 2010 at 08:09:54
Go to "my computer" go to "C" drive. go to "program files" go to "online services" go to "btyahoo" Inside you should see your bug called "hppre05". Delete it using "shift+delete" Don't use your mouse menu to delete it or it will simply move it to the recycle bin.HTH

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February 27, 2010 at 06:28:28
I have done as you instructed and it appears to have been deleted. So thank you for your help...i just hope that it doesn't appear back when I reboot as i have norton ghost and norton go back installed.!!!!

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