I previously had Norton Antivirus 2002 and had no problems. When I renewed my subscription I upgraded to Norton Internet Security/Antivirus 2003. After the program was installed, my computer ran very slow, but the bigger annoyance was that I couldn't play any CD's from my CD-RW-ROM; I couldn't play any DVD's from my DVD-ROM; I couldn't download any pictures onto my computer from my digital camera or scanner. When I'd try, I'd get the same message "connection error...check your connection..." I tried to disable the Internet Security, and it didn't help. I think I am supposed to create a "Port"? to allow the connection to be seen? It all sounds very confusing to me, so I uninstalled the Norton Internet Security. All my peripheral comonents are working beautifully, however I'm a bit nervous not having an Antivirus on my computer, as the Antivirus part of the program became uninstalled when I uninstalled the NIS. I'm trying to get some response from the Symnatic support, as I have asked them to downgrade my subscription from Internet Security with Antivirus, to just Antivirus. They seem to be giving me the run-around. Has anyone else had this problem? I'm thinking about downloading a free antivirus that I've been reading about, and just ditching the Norton junk all together. Anyone?

Hmmm.. looks like you are having the same problem as we had in when the Compaq workstation we bought came with Norton Internet Security Suite. It really screwed up the network connection in the sense that it wouldn't allow the workstation to connect to our LAN or internet. We had to disable the Personal Privacy & Firewall modules. After that we did not have any more problem. AVG 6.0 is a good freeware anti virus programme. But not sure whether it will run on XP O/S. In our office, our Win 9x workstations run on AVG and it has proven its reliability over time. Limited functionalities but if you are not that paranoia about controls & features, AVG is a good anti virus to have & use. You can get a copy of AVG at www.grisoft.com.

you shoule be able to just install nav2003, then if you want a firewall try sygate free version, it is easy to use and doesn't mess with other stuff, once you ok it for ie, oe and nav updates ,you hardly know its running.

I am not sure about NIS 2003, but with previous versions if you had another firewall installed you could select an option to disable the installation of the Norton Firewall. Get and install either Sygate or Kerio firewall, and then see if 2003 will detect the existing firewall and allow you to just install the antivirus program. You will know right away if it will work, because the action is required right at the beginning of the Norton installation, so there is very little to loose. If the option does not come up cancel the installation. You will need an antivirus and a firewall installed of some type, so there is nothing to loose. If you have the box and receipt return it to your dealer for a refund, or contact Symantec for a refund.

Eric's recommendation for AVG is a good one as it works fine on XP.

We had similar problems with Norton; we paid the $$$ for the 2003 upgrade, it never worked, it buggered the computer, Norton tech support was useless, and we ended up with AVG. Get rid of Norton if you can. Ironically, every time I tell this story on this forum, I get 10 pieces of spam trying to sell me Norton software.

susieQ, if Symantec offers you no assitance, "reinstall your 2002 antivirus". You should know that it is just as good as 2003 at detecting viruses, and you already know it works good on your system. Just reinstall it from your 2002cd.