|Hi - this is actually for my dad's computer, so my information down there is inaccurate. He is running an Acer laptop with Windows Vista - as far as I know, it's up-to-date. It updates automatically.|
He got the FBI MoneyPak Ransom virus today. It's the version that locks up the computer with a black screen and FBI logo, demanding $200.
So far, I've taken it into Safe Mode with Networking and run Malwarebytes Anti-Malware, full scan. It claimed the computer was clean and had no viruses. I tried to go into Microsoft/Windows/Start Menu/Programs/Startup to remove it manually, but the folder was empty. I also searched for other files I was told were part of the virus, but again, found nothing. I tried restarting the computer afterward but, yep, it's still there.
It's back in Safe Mode with Networking and I'm currently trying a SuperAntiSpyware scan, but I'm not hopeful. Does anyone have any ideas for something else I could try to get rid of this thing?