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Fake Windows Security

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Name: Worr
Date: July 31, 2009 at 15:52:24 Pacific
OS: Windows XP
Subcategory: General
Comment:

My computer was messed up for about a week. I got it fixed and today a fake Windows Security Systems keeps popping up. Some times it tries to download an antivirus software. It then places links to porn sites on my desk top. After finally getting the download canceled balloons pop up on the bottom of the right screen. I've ran AVG Anti-Virus and Avira Antivir. But it still pops up. P.S Everyone in my house denied looking at x-rated websites.



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Response Number 1
Name: ace_omega
Date: July 31, 2009 at 16:11:15 Pacific
Reply:

You have a rootkit. They are almost impossible to remove. What is the name of the Antivirus that it is trying to download?

If you google search the antivirus that it is trying to download you can find the items you need to remove using a program called Hijack this to remove it. If you are not strong with registry edits and understanding what is need in your startup then I would recommend that you get some one to help you because you can mess your computer up.


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Response Number 2
Name: Worr
Date: July 31, 2009 at 16:28:33 Pacific
Reply:

It's called Virus Protection. It's logo is a gray and blue shield.


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Response Number 3
Name: jdk (by neoark)
Date: July 31, 2009 at 16:31:23 Pacific
Reply:

Follow:
1) Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected.

2) Run full Scan with SuperAntispyware : http://www.superantispyware.com/dow... . Fix what it detects and post summary scan log.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 4
Name: Worr
Date: July 31, 2009 at 17:04:21 Pacific
Reply:

Thanks for the help. I used Avira & AVG and at the moment the problem has gone. Another issue is that now when I try to use google the sites are redirected. Could you help me with that problem? I use Firefox but the same thing did happen to my IE.


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Response Number 5
Name: jdk (by neoark)
Date: July 31, 2009 at 17:07:54 Pacific
Reply:

Follow Response Number 3 before we go to manual removal.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 6
Name: Worr
Date: July 31, 2009 at 17:40:36 Pacific
Reply:

I downloaded Malwarebytes' Anti-Malware. but nothing happens when I try to open it.


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Response Number 7
Name: jdk (by neoark)
Date: July 31, 2009 at 17:49:37 Pacific
Reply:

Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connected to internet. If avz.exe doesn't start, then try to rename the file avz.exe to game.pif and try to run it again. Pause/Stop your antivirus, firewall software (if any), close games, text editors and all other programs; leave Internet Explorer/Firefox running, before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility.

--> Please navigate to "File" => "Custom Scripts". Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdate;
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script.

--> Choose from the menu "File" => "Standard scripts" and mark the "Healing/Quarantine and Advanced System Investigation" check box. Click on the "Execute selected scripts" button.
Automatic scanning, healing and system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip. Upload virusinfo_syscure.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

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2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

In your next reply, please include download links to the following:
[*] virusinfo_syscure.zip
[*] DDS Logs

If I'm helping you and I don't reply within 24 hours send me a PM.


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