I am a novice as a computer user. received virus backdoor.tidserv!inf leaving a tdss1538.tmp file. Was able to get rid of backdoor.tidserv file and virus does not show anymore. however, can't get rid of a popup every ten minutes with a fake security center alert saying i have sinowal.trojan. this fake alert will take you to a bogus website called defender-review. i have run malwarebytes anti maleware and spybot, but still comes back. Any help?

Please download Malwarebytes' Anti-Malware from one of these sites: MalwareBytes1 MalwareBytes2 1. Double Click mbam-setup.exe to install the application. 2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. 3. If an update is found, it will download and install the latest version. 4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. 5. When the scan is complete, click OK, then Show Results to view the results. 6. Make sure that everything found is checked, and click Remove Selected. 7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately. 8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. 9. Copy&Paste the entire report in your next reply. Please download and install the latest version of HijackThis v2.0.2: Download the "HijackThis" Installer from this link: Hijack This 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

You are infected by sinowal trojan. Sinowal Trojan is a information stealing trojan. It also drops other malicious files into infected computer. It injects its dll into other processes to monitor them. Go to http://darfuns.com/sinowal-trojan-r... to remove sinowal trojan

here it is Malwarebytes' Anti-Malware 1.31 Database version: 1463 Windows 5.1.2600 Service Pack 2 12/6/2008 11:44:18 PM mbam-log-2008-12-06 (23-44-18).txt Scan type: Full Scan (C:\|) Objects scanned: 164797 Time elapsed: 1 hour(s), 8 minute(s), 32 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:17:55 AM, on 12/7/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\basfipm.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\Dell\OpenManage\Client\Iap.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.exe C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe C:\Program Files\Microsoft SQL Server\MSSQL$CSI_FAS\Binn\sqlservr.exe C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Symantec AntiVirus\SavRoam.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\Explorer.exe C:\Program Files\Apoint\Apoint.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Apoint\Apntex.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\MSN Messenger\MsnMsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Palm\HOTSYNC.exe C:\pvsw\bin\w3dbsmgr.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Documents and Settings\aweiss\Desktop\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PeachtreePrefetcher.exe] "C:\PROGRA~1\SAGESO~1\PEACHT~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: BlackBerry Desktop Redirector.lnk = C:\Program Files\Research In Motion\BlackBerry\Redirector.exe O4 - Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.exe O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\pvsw\bin\w3dbsmgr.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O4 - Global Startup: Service Manager.norun O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: ProfitCents - {31E0F4DD-27A4-45AC-9FA4-E8719AD42921} - https://www.profitcents.com/login.asp?pcicon=1&username=greene&password=jack (file missing) (HKCU) O9 - Extra 'Tools' menuitem: ProfitCents - {31E0F4DD-27A4-45AC-9FA4-E8719AD42921} - https://www.profitcents.com/login.asp?pcicon=1&username=greene&password=jack (file missing) (HKCU) O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin... O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.ed... O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - https://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab O16 - DPF: {41289E02-198A-4034-8CF9-5A8739A80D0D} (ReportPromptInfoDlg Class) - https://www.libertytax.net/crystalreportviewers/activeXViewer/reportparameterdialog.cab O16 - DPF: {4B5C9C28-3806-47B5-89A9-93063323160F} (ReportExport Class) - https://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.valusourcesoftware.com/n... O16 - DPF: {53D40FAA-4E21-459F-AA87-E4D97FC3245A} (InstallShield Setup Player V12) - http://www.valusourcesoftware.com/n... O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic... O16 - DPF: {7279DAF9-31ED-45D6-8CDA-E11A0D24956C} (WebForm Launch Server) - http://files.stf.com/Downloads/WebF... O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c12/v19.101/qboax10.cab O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - https://accounting.quickbooks.com/c3/v14.210/qboax8.cab O16 - DPF: {92423DA8-1952-4865-956D-8C5D5EC01616} (InstallShield Setup Player V12 w/security update) - http://www.valusourcesoftware.com/n... O16 - DPF: {934CC260-C5AA-43C4-A657-7B70C5B3DAE1} (Crystal Report Web Report Source Control 9) - https://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab O16 - DPF: {D6E0B119-DCF2-4CD6-8DFB-7CFF1B70F7FF} (TeamOn Import Object) - https://bis.na.blackberry.com/html/web/client_tools/TOImport.cab O16 - DPF: {DE1319F8-DE5B-42EB-9407-4067FB8A09FD} - http://wkforms.com/BuildRelease/wkf... O16 - DPF: {F46DBC27-03CB-4BDC-BD25-0B36EE2B2268} (InstallShield Setup Player 2K2) - http://www.valusourcesoftware.com/n... O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wgreeneco.com O17 - HKLM\Software\..\Telephony: DomainName = wgreeneco.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wgreeneco.com O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing) O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe -- End of file - 11713 bytes

Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Combofix is a powerful tool so follow the instructions exactly or you could damage your computer. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. In your case to run Combofix do the following: 1. Go offline turn off your Nortons antivirus, Ad-Aware and any other antispyware that you may have. 2. Run Combofix and save its log. 3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned. 4. Post the Combofix log. Remember to re-enable the protection again afterwards before connecting to the Internet. Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running or move the mouse, it will cause your system to hang.) Please post the log it produces.