facebook email put trojan virus on computor

April 29, 2011 at 05:10:55
Specs: Windows XP
Hi Everybody.
Last night i received a email from facebook that said there had been a security violation on my account and that it had to be shut down. i must open at attached winrar file to retreive a new one.
On openeing this file gave another pop up screen about downloading adobe reader 10 which they said i must install.
In the middle of this installation i got this new name CLEAN THIS. all over the place - I am now stopped from opening any file with exe command or internet or e mails.
My ig problem here is that i am using a networked computor to find help cause i can not doo anything on my computor
So how will anybody be able to help me if i cant get on line.

See More: facebook email put trojan virus on computor

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#1
April 29, 2011 at 07:01:53
This is probably a variation of "think point" you will need to download and run malware bytes, this will probably elimintate your problem.

http://www.malwarebytes.org/mbam-do...

mike


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#2
April 29, 2011 at 22:36:28
Hi Mike - thanks for response.
problem here is i am using the networked computor to communicate - the affected computor cannot open 95% of my files including internet.
This virus also says if i send a email it will enfect the next computor as well. Is this true.
please help here - both computors are for different home based jobs so i am working through the night to keep up to date.
regards
shelly

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#3
May 3, 2011 at 07:55:18
perhaps this will be better, please read carefully

http://www.computing.net/howtos/sho...

mike


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Related Solutions

#4
May 3, 2011 at 14:22:48
Hi Mike - thanks for response - but we have a problem here - i cant get into the net. That was 01.05.2011. Now the little bugger has stopped me from opening files, at this moment i can still open folders but when it gets to the file i want - no luck. On top of all this i now permanently have CLEAN THIS on my screen.
Another update so far - i have managed to import the AVG file from the networked computor - but same applies - cant open it (application excel.exe was launched but had to shut down due to security reasons and a whole lot of other hogwosh)
So it seems this guy is really taking over my machine.
Sorry another update - Before i found out that this was all a hoax to get money out of me as well as all my credentials, i thought i had better buy this programe and get it over with.
I PUT IN AN OLD EXPIRED CREDIT CARD NUMBER. expired 31.04.2011 but was already using my new card for all other purchases.
Once all the info was filled in - i get this on my screen -
CREDIT CARD EXPIRED - PLEASE USE VALID CARD NUMBER
Does this mean he already has everything on me.

HELP


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#5
May 4, 2011 at 07:12:07
first of all, yes there is a possibility that they have some of your information. if possible never share ssn, drivers licence, or cc information online. if thats not possible, only share with a trusted affiliate with a legitimate security certificate.

secondly you are not alone in falling for this type of scan. so dont feel bad. there are options from here.

I would recommend calling your cc company and cancelling the numbers that you put in. and telling them that you think that you gave information to a fraudulent company, and then ask them to reissue you a new card. also review your current cc statement carefully to see if there were fraudulent purchases.

can you tell me the name of the service that tried to take your cc information? if you remember specifics, or if you still have information on a web page that it directed you too it if it did so that would be helpfull. if not that is ok as well.

try renameing the avg scan to a "filename".bat("filename" being something random you decide on)

if the virus didnt mess up the .bat extension, you may be able to run avg. however, i would suggest hitting F8 on startup and running it in windows safe mode.

if you can transfer this file to your system this file can fix the windows registry so that you can open .exe file
http://filext.com/WinXP_EXE_Fix.reg
probably the issue is that the virus messed up your registry

mike


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