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EZ Firewall - CAN'T UNINSTALL

March 6, 2005 at 04:54:15
Specs: windows xp, pentium 4 cpu 2.80 ghz mo

We don't want to use EZ Firewall, but get annoying pop-ups to purchase. We tried uninstall, but got error "Problems with uninstall." CA tech support site NO HELP. Can I use hijack to get rid of this?


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#1
March 6, 2005 at 08:56:28

You obviously at some time installed the trial version? Alot of times this stuff is bundled into a PC package which is unfortunate.
It may be easiest to install the firewall and then uninstall it.

LEWINSKY VIRUS
sucks all the memory out of your computer, then e-mails everyone about what it did.


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#2
March 6, 2005 at 09:18:34

Try uninstall EZ Firewall

Then click on the search knowledge centre tab at the top. Then type in uninstall EZ Firewall and you should find your answer the 3rd one down.

Hopefully that will do it for you

LEWINSKY VIRUS
sucks all the memory out of your computer, then e-mails everyone about what it did.


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#3
March 6, 2005 at 17:38:11

Unfortunately, that doesn't help, but thanks. This came bundled on this laptop, and we have no password or product key, both of which are required to affect the pop-ups. The pop-ups request a product key to purchase (which we clicked on if only to get some response from the program) and the uninstall, before saying "Problem with uninstalling EZ Firewall" asks for a password. Since this came already installed, we have no idea what that might be.

We are about ready to use hijack-this - just to get this thing off of our registry, and to keep the popups from coming up, but I am afraid it might affect something else.

Whoever at CA thought up this brilliant marketing ploy should be fired.


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Related Solutions

#4
March 6, 2005 at 19:23:27

If you use HiJack This, make sure to make a folder on your C drive. Then you can fix the problems using the
Hi-Jack This analyzer

Good Luck

LEWINSKY VIRUS
sucks all the memory out of your computer, then e-mails everyone about what it did.


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