|Unfortunately, that doesn't help, but thanks. This came bundled on this laptop, and we have no password or product key, both of which are required to affect the pop-ups. The pop-ups request a product key to purchase (which we clicked on if only to get some response from the program) and the uninstall, before saying "Problem with uninstalling EZ Firewall" asks for a password. Since this came already installed, we have no idea what that might be.|
We are about ready to use hijack-this - just to get this thing off of our registry, and to keep the popups from coming up, but I am afraid it might affect something else.
Whoever at CA thought up this brilliant marketing ploy should be fired.