explorer.exe won't load, virus/malw

Original Message

Name: pabloalee
Date: June 7, 2007 at 10:26:37 Pacific
Subject: explorer.exe won't load, virus/malw
OS: Windows XP Home Edition S
CPU/Ram: 1 gb

Comment:

only AVG and norton..but I installed AVG Free after the problem...and I can't choose which programs to run at startup from msconfig because a message appears saying that I gave to login from an administrator account..and when I do that..the same message appears...

Report Offensive Message For Removal

Response Number 1

Name: XpUser4Real
Date: June 7, 2007 at 10:31:28 Pacific
Subject: explorer.exe won't load, virus/malw

Reply: (edit)

try safe mode to set your start-up and remember you can only use 1 AV at a time. My preference would be to unload Norton IMHO.
Also only 1 Firewall running at a time
Hopefully my advice will help you...Please post back with your results....thanks

Report Offensive Follow Up For Removal

Response Number 2

Name: pabloalee
Date: June 7, 2007 at 10:32:17 Pacific
Subject: explorer.exe won't load, virus/malw

Reply: (edit)

SORRY FOR THE ABOVE MESSAGE, THIS IS THE ONE THAT COUNTS
Hi, I really need help please..!... about 4 days ago, I stupidly downloaded a keygen for a program I wanted to unlock and when I double-clicked on the keygen.exe my explorer.exe shutdown, so the desktop dissapeared and so did the bar where the Start button and the time is...I can only see my wallpaper (sorry for my bad english)...and every time I start windows (even on safe mode) after I login, explorer.exe shutdowns and I if I try to load it with the task manager, it appears for like 4 seconds and then it dissapears again.
I have tried restoring windows (when I try to do that a message appears telling me that no changes were made and that windows couldn't be restored), running Spybot, AVG, Norton..and they didn't find anything. Is there something else I can do besides reinstalling Windows XP? ( I lost my cd :( )
Thanks in advance

Report Offensive Follow Up For Removal

Response Number 3

Name: pabloalee
Date: June 7, 2007 at 10:36:40 Pacific
Subject: explorer.exe won't load, virus/malw

Reply: (edit)

how can I unload norton? I can't access control panel...what commands can I use?

Report Offensive Follow Up For Removal

Response Number 4

Name: XpUser4Real
Date: June 7, 2007 at 11:17:23 Pacific
Subject: explorer.exe won't load, virus/malw

Reply: (edit)

like I said, go into safe mode and if you can't use the control panel, try the all programs/norton uninstall.
OR You will probably have to go to norton's website and D/L the uninstaller and run that. That should remove it.
http://service1.symantec.com/SUPPOR...
Hopefully my advice will help you...Please post back with your results....thanks

Report Offensive Follow Up For Removal

Response Number 5

Name: pabloalee
Date: June 7, 2007 at 13:13:04 Pacific
Subject: explorer.exe won't load, virus/malw

Reply: (edit)

ok...i removed norton...now when I start windows on normal mode...i open winamp or msn messenger and an error message appears and they close...that didn't happen before :(...

Report Offensive Follow Up For Removal


My Desktop Won't Load XP won't load - adware? Windows 98 won't load internet explorer 6 won't open Explorer.exe doesnt load	SubSeven ICQ pager won't go away Explorer.exe Using ALL RAM, HJT Win Me won't load spybot & spyware blaster won't load explorer.exe virus

Response Number 6

Name: XpUser4Real
Date: June 7, 2007 at 19:13:21 Pacific
Subject: explorer.exe won't load, virus/malw

Reply: (edit)

But your other problem is solved?
Hmmmm...sounds like there is still some Norton remnants on your PC.
Try regcleaner http://www.majorgeeks.com/download4...
and remove the Norton leftovers

Hopefully my advice will help you...Please post back with your results....thanks

Report Offensive Follow Up For Removal

Response Number 7

Name: pabloalee
Date: June 7, 2007 at 20:17:29 Pacific
Subject: explorer.exe won't load, virus/malw

Reply: (edit)

nope...I have the other problem and now this one....I'll try to clean those leftovers now

Report Offensive Follow Up For Removal