|hi,wellcome to computing!|
here are steps to follow
please download first,then run xdelbox.exe in safe mode
Step1: Please download XDelBox from Here to your Desktop
XDelBox is an awesomely impressive freeware antimalware tool.
Step 2:Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of XDelBox
Step 3:Run XDelBox.exe with a simple click "Start Scan"
Step 4:Waiting less than 5 minutes after scan finished.
Step 5:Click "Fix Checked" to remove spyware or malware threats.
PS:To start the computer in safe mode
You should print these instructions before continuing. They will not be available after you shut your computer down in step 2.
Click Start and then click Shut Down.
In the drop-down list of the Shut Down Windows dialog box, click Restart, and then click OK.
As your computer restarts but before Windows launches, press F8.
On a computer that is configured for booting to multiple operating systems, you can press F8 when the boot menu appears.
Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.
If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.