everytime i try to open program .exe appears

June 22, 2011 at 14:16:53
Specs: Windows Vista
Im not computer savvy. Everytime I try to open a program a screen pops up and says what program u want to use to open this file. Then it shows the file with .exe added on end. it recommends use interent explorer and when you follow their prompts it just recycles the questions and nothing happens. Cant open many files now or start programs. Must be some type of virus or something affecting the registry. How can i remove it?

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June 22, 2011 at 16:46:48

Welcome to the forum!

If you cannot download the following file, the malware may be blocking the attempt. You need to download to a clean computer and then transfer to the infected one using a USB flash drive, or external media (an external drive or a CD).

Please download exeHelper from one of these two places:

Note: The malware on your computer does not allow you to launch executables (a file ending with .exe), so we must fix that first. This program has a .com or .scr file extensin, so it should bypass the malware hold.

Save it to your USB Flash drive (or removable media), and then go to the infected computer, and place the file on the Desktop.

XP users, double-click the file to run it.
Vista or Windows 7 users, right click the downloaded file and select “Run as Administrator"

A black window should pop up
Press any key to close, once the fix is completed.

>>Please post the contents of the exehelperlog.txt in your reply.<<
[It is created in the directory where you ran exeHelper, and should also open at the end of the scan.]

Next, download RogueKiller
Save it to your Desktop.

Now, close all open programs.

XP users, double-click the file to run it.
For Vista/Windows 7, right click the file and select: Run as Administrator

When prompted, type 1 and hit Enter.

An RKreport.txt should appear on your Desktop.

Note: If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

>>Please post the contents of the >RKreport.txt< in your reply.<<

We will take further action based on the results of this report.

Retired - Doin' Dis, Dat, and slapping malware.

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