Since I last updated my Norton antivirus 2004 a few days ago, I keep getting the following message when I try to update NAV:

Error: "LU1848: Couldn't create callback object"

I've been on Symantec website and followed all instructions without getting any results. My last option is to un-install/re-install my NAV. Is it really necessary to fix this error or can I simply ignore it? Don't want to remove/re-install NAV if it is not necessary. Thanks

I have the same problem since doing mandatory MSN Messenger upgrade last week. Do you have an easy solution? I don't really want to uninstall, install, delete files, etc, etc. But I need the live update feature. Any suggestion?

I've just fixed my problem with LU1848.
Just run system restore. It's so easy, rather than all the bumf you get from Norton.
Try it and see

I to am having the same problem. I was just wondering, if I restore, will I have to go back to the date this showed up? March 1, I will lose a lot of info.

I have gotten no results from norton, they keep saying it is my subscription. I just renewed, thinking this was the problem.

Another soul with the same error message, and anxious to know if you've gotten anywhere. Uninstall/re looks like a big deal, and WILL system restore lose you important settings, and ARE virus definitions crucial.

And we pay for this service!

I've had the same problem and using System Restore didn't help. I still get the same error message.