can someone please help me? i am a complete novice on the computer and my avg resident shield keeps popping up telling me i have a trojan downloader Dyfica.H i have run spybot andother web virus removal programmes but done of them detected it i was advised to use highjack this but i dont know what to do with the scan results. could some kind person give me simple instructions that are EASY to follow to get rid of this problem

hi maria, disable your system restore: 1. Close all open programs. 2. Right-click My Computer on the Windows desktop, and then click Properties. 3. Click the Performance tab. 4. Click File System. 5. Click the Troubleshooting tab. 6. Check Disable System Restore, click OK, and then click Close. 7. Click Yes to restart. This disables the System Restore feature and will purge the contents of the RESTORE folder when the system is restarted. 8. download the latest virus definitions. 9. scan your computer with your anti-virus. also make sure you have the latest definitions of spybot and scan your computer with spybot, it also detects the trojan 10. After cleaning the infected files, repeat steps 1 through 7, except in step 6, uncheck Disable System Restore. that should do it. for more info on trojans etc. go to www.thepublicworks.com security section and read up. all the best, take care, murve

hi murve, thanks for help and clear instruction lol when i right click on properties of my computer there is only system restore, auto update, remote, computer name, hardware and advanced i turned off system restore and scanned with spy bot, avg and also the trojan remover you suggested and none of them could pick it up. any other suggestion you have are really appreciated thanks maria

hi maria, scan your computer with Adaware after getting the new definitions. Scan your machine using the customized scan. also you may want to download a free 30 day trial of Trojan Hunter from www.wilders.org, and do a full scan. if that doesn't do it download HijackThis and post your scan log to this forum, someone will give it a look. all the best, murve

hi murve, the adaware seems to of done the trick as nothing has popped up all day thank you for your help its REALLY appreciated maria