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downloader.mscache virus
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Original Message
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Name: paloma
Date: December 25, 2003 at 21:21:53 Pacific
Subject: downloader.mscache virus
OS: Windows XP
CPU/Ram: 2.39 GHz/512 MB
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Comment: Norton is picking up a downloader.mscache virus which it cannot delete. Does anyone know what this is or how to deal with it? Thanks!!
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Response Number 4
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Name: Abnormal
Date: December 27, 2003 at 21:22:53 Pacific
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Reply: (edit)Did you have any luck?
You can empty your temp folder C:\Documents and Settings\Local Settings\Temp, and
see if that helps.
Or post another log, I will do what I can.
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Response Number 5
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Name: metsqueen
Date: December 28, 2003 at 13:10:45 Pacific
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Reply: (edit)I have the exact same problem...did anyone figure it out?...Tried the Norton solution, but it didn't work...
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Response Number 6
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Name: sexypumpi
Date: December 30, 2003 at 14:50:29 Pacific
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Reply: (edit)I tried the norton solution too! and it didnt work does anyone know how to fix this?
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Response Number 7
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Name: Crush
Date: December 31, 2003 at 07:15:08 Pacific
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Reply: (edit)I recieved this same virus when I opened up a subprofile on AIM trying to find out who a name was that I did not know, it popped up as a download window and like an idiot(No offence to anyone else) I opened it and it started its course...I spent a good half hour just x-ing out of all it's download attempts and Norton wasn't getting far so I tried my back-up, adaware. You can download this at: www.ad-aware.com I have been satisfied with this in the past, and I will know pretty soon whether it really worked for THIS particular virus, but I hope this helps!
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Response Number 8
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Name: follower
Date: January 9, 2004 at 11:45:40 Pacific
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Reply: (edit)I followed blender's suggested link (Response Number 2)and was abled to fixed that. basically three steps: 1. turn off ur system restore option temporarily.
2. restart window in safe mode without network & run norton antivirus program & then u could delete infected files
3. start window in a normal mode & turn on ur system restore option. Happy holidays
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Response Number 9
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Name: WestAfricaAnn
Date: January 11, 2004 at 21:31:59 Pacific
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Reply: (edit)I have found this virus also on my computer. I, too, have tried the Symantic/Norton recommendation for removal of the virus with no luck. It will not delete no matter what I do. Can anyone tell me step by step what I need to do to remove this virus (downloader mscache). The other forums I went to that are recommended here don't appear to be very helpful to me, or at least I don't understand how to relate then to this problem.
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