Temporarily disable any of the following anti-spyware realtime protection programs that you may have Temporarily Disable Realtime Protection then turn off Norton's ScriptBlocking:
To disable Norton AntiVirus Script Blocking:
Start Norton AntiVirus.
If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
Click Options.
If you see a menu, click Norton AntiVirus.
In the left pane, click Script Blocking.
In the right pane, uncheck Enable Script Blocking (recommended).
Click OK.
Go to start>control panel> add\remove programs ans uninstall "Spykiller" it is a rogue programs that does not work.
Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode
Download Ewido Security Suite We will need this later in safe mode
Be sure to update Ewido
Download killbox to your desktop from this link Killbox We will need it later in safe mode
Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Run Hijack This in safe mode, close all windows except Hijack This, place a check to the left of the following items and press "fix checked":
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: (no name) - {ecfea639-e95c-44a6-9074-32d80b45c283} - C:\WINDOWS\system32\atmRPC.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://supportsoft.adelphia.net/sdccommon/download/tgctlins.cab
O20 - Winlogon Notify: atmRPC - C:\WINDOWS\SYSTEM32\atmRPC.dll
Exit Hijack This but remain in safe mode.
Double-click on Killbox.exe to run it.
Put a tick by Standard File Kill.
In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time.
C:\WINDOWS\SYSTEM32\atmRPC.dll
Click on the button that has the red circle with the X in the middle after you enter each file.
It will ask for confimation to delete the file.
Click Yes.
Continue with that procedure until you have pasted all of these in the "Paste Full Path of File to Delete" box.
navigate to and delete this folder if found:
C:\Program Files\SpyKiller
Run Ewido from safe mode and let it delete all that it finds.
Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.
Please post a new Hijack This log.
