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Downloaded popup virus/spam???

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Name: jannagriffis
Date: August 25, 2008 at 07:05:34 Pacific
OS: Windows XP Home SP2
CPU/Ram: 512MB
Product: Dell DIM3000 Intel Celero
Comment:

Hi all

I believe I have a virus on my desktop and would greatly appreciate any help to get rid of it.

Symptoms:
1) If I click on a link from a google search a random new window opens with the below in the address bar:
http://find-carpophyl.com/go.php?8f...

The address then changes to the random page it has opened up and the google search link I had pressed does not open at all and usually this link is an advertisement.

2) The computer has become extremely slow.


This virus may have come through facebook after opening a link to a video from a friend and was prompted to install some software.

In addition when I log onto facebook it kicks me out and facebook alerted to spam activity and my account was disabled. Not sure what to do about that.

I have run my Yahoo spyware and the anti-virus from my computer and deleted all items it found to be infected but the problem continues.

I ran the hijackthis program and waiting to hear back if you need to see the log.

Not sure what to do next . . . Any help would be greatly appreciated. Thank you!
Janna Griffis
jannagriffis@yahoo.com

jannagriffis



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Response Number 1
Name: Beginner1
Date: August 25, 2008 at 12:41:45 Pacific
Reply:

What kind of antivirus program that you are using. Download ad-aware se and run it to see what it comes up with.

www.lavasoft.com

Jim R


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Response Number 2
Name: jannagriffis
Date: August 25, 2008 at 13:01:35 Pacific
Reply:

My antivirus software is Symantec Antivirus and the Anti-Spy software is CA Yahoo Anti-Spy. I think the Anti-Spy is on on the Yahoo page??? Not sure what to do next. I actually went to download the adware se and getting a lot of advertisements and asking me to sign up for 14-day trials . . .I am a bit apprehensive b/c this may be a virus too???? Is this a better software package than Symantec? So do I go ahead and do the ad-adware se download? You don't want me to do hijackthis?

jannagriffis


0

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