Downloaded AVG '11 & now PC won't fire up

May 6, 2011 at 08:34:17
Specs: Windows Vista
Downloaded AVG free 2011. Was told to restart computer but after I did, the monitor just reads "No input - going to sleep mode" then shuts down. Can't get it to do anything else.

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May 7, 2011 at 12:19:16
WHY did you install AVG?????? It is the worst AV in the history of the world! Anyway, when you start your computer, do you see the BIOS logo? (for example, Dell, HP, IBM, Lenovo, Compaq, etc.) If you do, immediately after that is gone press and keep pressing F8 until you see something pop up on the screen. Then, click on Safemode with Networking options. Click enter. Log in, then uninstall AVG like you would uninstall any other program. Restart the computer, and see if it works normally now.

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May 8, 2011 at 05:17:16
Hey there . . . .

Thanks for the answer. It was my mom that had the trouble and was telling me what happened over the phone. I got it into safe mode and ran my MalwareBytes program along with a PC Cleaner and it found the culprit. It was not an actual AVG update that she had installed. All is well now. Thanks again or the reply tho . . . .

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