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Doc text resizing after printing.

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Name: Shanthosa
Date: February 17, 2004 at 11:02:53 Pacific
OS: Varies
CPU/Ram: Varies
Comment:

Hi,

At the office where I work there's a Konica 7155 high-end copy station, and an HP LaserJet 5000n. When one employee prints a document to the 5000n, it will look exactly like it's supposed to (The way it was layed out on the screen). Now when that same employee prints to the Konica, it will somehow resize the text. It will print a bit bigger, taking up two pages instead of one. When I go back to look at the computer, it's actually resized the text in the document as well (Although the properties of it tell me that it's remained the same font and size).

The system is an older one, I believe a Dell D233 (Pentium 233), running Windows 98 (non se) and the latest printer drivers, updates for office, and windows updates. It's running MS Word 97 right now, and I'm about at my wit's end with this thing :P Any help anyone could give me would be greatly appreciated.

I'm beginning to dislike printers a great deal.



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Response Number 1
Name: pcfixinguy
Date: February 20, 2004 at 03:30:50 Pacific
Reply:

Brian,

Have you ran a "Print Test Page" just to see if that prints out correctly?

Also, print a bog standard NOTEPAD text file and see what that looks like. It has no "special" fonts manipulation.

Also, try WORDPAD, and see if that gets "manipulated"

These simple tests will tell you something. Remember a PC is simply a collection of programs trying to run together! It may well be a simple (or complex) clash between WORD97 and Konica.

What you see is what you get...:o)

Safe Computing..:o)


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