disk scan cannot open c: volume

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disk scan cannot open c: volume

Original Message

Name: KRastro
Date: June 20, 2004 at 04:55:45 Pacific
Subject: disk scan cannot open c: volume
OS: XP Home
CPU/Ram: 2.26/512

Comment:

I was just doing my scheduled security check of my computer.
I used updated versions of CWShredder, Ad-Aware, Spybot Search & Destroy, Window Washer, BrowserHijackBlaster, SpywareBlaster, SpywareGuard, Zone Alarm Firewall, XP Anti-spy, and RegCleaner. In addition, I have Norton Anti-Virus, also updated.
There are no problems detected by any of these programs. I can use Clean Disk and Defrag fine. But when I try to scan my C: drive, the standard blue screen comes up to say it is about to start scanning, then it says "cannot open volume for direct access" Then it says windows has finished scanning the disk.
Can anyone out there guess what the problem might be?
Thanks so much!
KRastro

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Response Number 1

Name: Bob (by Robert Albin)
Date: June 20, 2004 at 08:53:36 Pacific

Reply: (edit)

Do you have Zone Alarm 5.0 installed? I had the same problem and I uninstalled the 5.0 and went back to the 4.5 and that fixed it.

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Response Number 2

Name: KRastro
Date: June 20, 2004 at 17:48:32 Pacific

Reply: (edit)

Bob,
Thank you very much for your suggestion. Yes, that was it. I was just trying different things and came up with the same conclusion as you did. Good to know I'm not the only one to see this problem.
Take care,
KRastro

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