Computing.Net > Forums > Security and Virus > disappearing desktop Icons and task

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to get for your free account now!

disappearing desktop Icons and task

Reply to Message Icon

Name: jhaskins75
Date: December 30, 2008 at 16:33:35 Pacific
OS: Windows XP
CPU/Ram: 512
Manufacturer/Model: Dell / ?
Comment:

Very strange occurance. After booting up and completing log in, the desktop and background appear normally and then the desktop Icons disappear along with the start button and the complete taskbar and all of it's Icons, Then they reappear briefly and disappear again, not to return, allowing me no way to access any features or programs. What is wrong. I can't access the registry editor and I did manage to run a good configuration feature with limited results and suprisingly, This version of XP Pro does not display the usual F2 & F12 commands on the start up screen. To get to this feature, you have to select "Alt + F2 " or Del to get to Set up and there is no valid Service Tag Number. Safe Mode is a joke. The display does not stay on long enough for me to run my Regitry cure program. Should I reset the Bio's by removing the CMOS battery? I have no Reinstall cd for this version which would give me the option to repair windows. Do you have an answer, and if so, please reply immediately to jhaskins75@comcast.net... Thank you, John...


Report Offensive Message For Removal

Sponsored Link
Ads by Google

Response Number 1
Name: jabuck
Date: December 30, 2008 at 16:37:48 Pacific
Reply:

See if you can run these scans and post their logs.

Please download Malwarebytes' Anti-Malware from one of these sites:

MalwareBytes1

MalwareBytes2

1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.


Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


Report Offensive Follow Up For Removal

Response Number 2
Name: jhaskins75
Date: December 30, 2008 at 17:56:06 Pacific
Reply:

thank you. I will download the requested file and send you the results


Report Offensive Follow Up For Removal
Reply to Message Icon

Related Posts

See More







Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to Security and Virus Forum Home


Sponsored links

Ads by Google


Results for: disappearing desktop Icons and task

vista, desktop icons and start bar www.computing.net/answers/security/vista-desktop-icons-and-start-bar-/22147.html

No desktop icons and or start toolbar www.computing.net/answers/security/no-desktop-icons-and-or-start-toolbar/25789.html

Desktop icons and taskbar gone? www.computing.net/answers/security/desktop-icons-and-taskbar-gone/22839.html