Did a virus team up with water to break my touchpad?

Dell Latitude e7440 14" led ultrabook -...
January 8, 2017 at 16:04:07
Specs: Windows 7
I will explain my problem exactly as I have experienced it. No detail has been omitted.

I first spilled a wee bit of water on my touchpad. I do not believe that this is the reason for my problem, but I am mentioning it for completeness' sake.

I then downloaded a file which I should not have. Within this was an installation file which I partly began. At this point, my Avast program went amok and I realized something was up, so I shut the installation down, and immediately tried to delete everything I had installed.

During this process, weird things started happening: my computer would freeze, I once got the "Windows 10 Crashed :-(" blue page, and my Google front-page changed and ad-blocker disappeared. Also, weird little programs showed up on my desktop, they were games as far as I could tell. I was confused as hell, but I carried on, removing all of the 3-4 programs that had been installed from "Remove programs", incuding something called "search2social", and then just putting the programs that popped up on my desktop into the trash bin.

I sighed in relief and thought this s--- was over. But then, shortly after, my touchpad went crazy. I can't quite recall what was happening, but I am sure that the two buttons were not working correctly, and neither could I click by tapping the touchpad.

I restarted my computer and this leads me to my current predicament. After the restart, none of my touchpad-buttons will work. This holds true for a wireless mouse as well (this leads me to believe that this is not an issue caused by the water dropped on the touchpad). However, a few seconds in, my left button will work.... but it does not "left click", that is, run a program. It actually right-clicks! This again holds true for a wire-less mouse as well. Then a few seconds after that, my left button will start working normally, for both the button on the touchpad and on the wireless mouse. But my right-click as well as clicking by tapping on touchpad still does not work.

I went into my mouse settings and I "switched" my button clicks, so that the left button now right clicks and the right button now left clicks. And, weirdly enough, my left button does right-click. So the problem is obviously with the right button, and not the "right click functionality"-right? .... Nope. If in the same settings, I set my right button to do something else, say left-click, then it actually will left-click. So the button works!

And that's about it. Summing up, as things currently are, right-click and tapping by clicking does not work as they should. Any idea how to solve this? I cannot do system restore as I have no restore point in the past.

EDIT:

Crucial information:

I have a Dell e7440, and this keyboard has two extra set of buttons, just beneath the space key. I emphasize the following crucial statement: the exact same problems hold for these two buttons as they do for the regular touchpad buttons!

EDIT EDIT:

And I have now experienced that even my left-click stops working alltogether, although only for a couple of seconds.

message edited by ImeanHaru


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#1
January 8, 2017 at 21:23:04
You still have the infection and left alone, it will get worse. Here are three programs that you should run in order one at a time, restarting between. They are very often recommended here. When done copy/paste the logs here to others to review and make sure you are actually clean. If not there will be other recommendations. JohnW or others may pop by to pick up from there.

Run these:
adwcleaner
http://filehippo.com/download_malwa...

JRT - Junkware Removal Tool
http://www.bleepingcomputer.com/dow...

malwarebytes
http://filehippo.com/download_malwa...

You have to be a little bit crazy to keep you from going insane.


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#2
January 9, 2017 at 05:03:47
How long after you spilled the water did you wait to use the computer? Did you give it some time to dry out?

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