Computing.Net - Device Manager Damaged from Virus?

Subject: Device Manager Damaged from Virus?

Original Message

Name: mylastchance
Date: August 31, 2007 at 19:32:03 Pacific
Subject: Device Manager Damaged from Virus?
OS: Windows XP
CPU/Ram: Athlon XP
Model/Manufacturer: Custom Built

Comment:

Hi I recently had excessive malicious activity on my computer. The entire infection has been cleared up however my usb ports won't detect a webcam or digital camera. As soon as I plug them in nothing happens. I've checked them internally and everything is connected properly so I navigated to my device manager and that was blank. Any suggestions???

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Response Number 1

Name: XpUser4Real
Date: September 1, 2007 at 09:32:40 Pacific
Subject: Device Manager Damaged from Virus?

Reply: (edit)

**so I navigated to my device manager and that was blank.**
Do you mean there is no mention of USB in your device manager?
Do you have SP2 installed?
http://support.microsoft.com/kb/892...
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

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Response Number 2

Name: mylastchance
Date: September 1, 2007 at 10:10:00 Pacific
Subject: Device Manager Damaged from Virus?

Reply: (edit)

I clicked control panel>system>hardware>device manager> and the entire thing is blank. When I go to Start>Programs>Accessories>System Tools> System Information>Components>Storage>USB They are listed. I tried to reactivate Plug and Play and set it to automatic then restart my pc but that had no effect it's still blank and also I do have service pack 2.

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Response Number 3

Name: XpUser4Real
Date: September 1, 2007 at 10:30:52 Pacific
Subject: Device Manager Damaged from Virus?

Reply: (edit)

Hmmmm....I've run out of ideas at this moment, maybe someone else has some info on this?
Thanks
http://www.softwaretipsandtricks.co...
However, I just found the above. You possibly may find your solution in there
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

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Response Number 4

Name: jabuck
Date: September 1, 2007 at 11:39:26 Pacific
Subject: Device Manager Damaged from Virus?

Reply: (edit)

Go to Add-Remove programs and remove Contexet Plus from it. Restart and the issue may be resolved.
If this resolves it you have probably got more spyware on your computer.

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