Computing.Net > Forums > Security and Virus > Desktop icons and taskbar gone?

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.

Desktop icons and taskbar gone?

Reply to Message Icon

Name: shamsaur
Date: May 19, 2008 at 11:09:18 Pacific
OS: Windows XP
CPU/Ram: Idk..
Product: Acer
Comment:

I HAVE read all posts concerning this matter but none suit me!!
I log on but no desktop icons appear, nor taskbar. NOTHING except the wallpaper.
I've checked the processes in Task Mgr, but they don't contain sysu.exe.
I ran AVG, scanned the whole computer -no threats.
Last thing I was trying to do was install a new theme for winxp.
I can't explore any folders! If i try to open a folder it opens up that 'open with' window!!



Sponsored Link
Ads by Google

Response Number 1
Name: shamsaur
Date: May 19, 2008 at 11:10:28 Pacific
Reply:

I also tried looking for a ddm file, but no luck.


0

Response Number 2
Name: shamsaur
Date: May 19, 2008 at 11:13:05 Pacific
Reply:

I also can't right click on desktop.


0

Response Number 3
Name: Adii
Date: May 19, 2008 at 19:18:46 Pacific
Reply:

Hello shamsaur,

Can you post your log please? If it do not work in normal mode you can do it safe mode.


Download the "HijackThis" Installer from this link:

http://www.trendsecure.com/portal/e...


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Post Hijackthis Log in your next reply.

-----------
::If i have helped you, please Donate to help me continue my fight against spyware and malware. Thanks


0

Response Number 4
Name: shamsaur
Date: May 20, 2008 at 02:19:42 Pacific
Reply:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:07 PM, on 20/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Acer\eManager\anbmServ.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\SwiftKit\SwiftKit.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FOR...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FOR...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FOR...
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://g.msn.com/8SEENUS030000TBR/I...
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe /IMEName
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [mojiim] C:\Program Files\Mojicon\Mojicon\mojiim.exe
O4 - HKLM\..\Run: [mojioutlook] regsvr32 "C:\Program Files\Mojicon\Mojicon\mojioutlook.dll" -s
O4 - HKLM\..\Run: [mojiexpress] regsvr32 "C:\Program Files\Mojicon\Mojicon\Express\mojiexpress.dll" -s
O4 - HKLM\..\Run: [mojiwin] C:\Program Files\Mojicon\Mojicon\mojiwin.exe
O4 - HKLM\..\Run: [mojiversion] C:\Program Files\Mojicon\Mojicon\mojiversion.exe
O4 - HKLM\..\RunOnce: [*Restore] C:\WINDOWS\system32\restore\rstrui.exe -i
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" /background
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
O4 - HKCU\..\Run: [VoipBuster] "C:\Program Files\VoipBuster.com\VoipBuster\VoipBuster.exe" -nosplash -minimized
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Mojicon Dispenser - {3B3628FF-E084-47ef-8797-FA36FC2571EA} - C:\Program Files\Mojicon\Mojicon\mojiwin.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/g...
O17 - HKLM\System\CCS\Services\Tcpip\..\{F93C7677-E175-4670-BAE3-5E9A054DEA16}: NameServer = 192.168.1.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: wbsys.dll,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

--
End of file - 7767 bytes


0

Response Number 5
Name: Adii
Date: May 20, 2008 at 02:41:23 Pacific
Reply:

I could not find any thing suspicious in your log which is relating with this issue..

-----------
::If i have helped you, please Donate to help me continue my fight against spyware and malware. Thanks


0

Related Posts

See More



Response Number 6
Name: btk1w1
Date: May 20, 2008 at 04:53:56 Pacific
Reply:

Hiya shamsaur

Take a look at the link below, follow the instructions in response #4.

It should reset your task bar and desktop.

http://www.computing.net/answers/se...

The download is vbs script which resets some registry values back to default.

Let us know if this helps.


0

Response Number 7
Name: shamsaur
Date: May 20, 2008 at 05:56:28 Pacific
Reply:

No use :(.


0

Sponsored Link
Ads by Google
Reply to Message Icon






Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to Security and Virus Forum Home


Sponsored links

Ads by Google


Results for: Desktop icons and taskbar gone?

No desktop icons or taskbar www.computing.net/answers/security/no-desktop-icons-or-taskbar-/25434.html

vista, desktop icons and start bar www.computing.net/answers/security/vista-desktop-icons-and-start-bar-/22147.html

No desktop icons and or start toolbar www.computing.net/answers/security/no-desktop-icons-and-or-start-toolbar/25789.html