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could not browse google.com

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Name: imageshack1
Date: October 27, 2009 at 01:57:26 Pacific
OS: Windows XP
CPU/Ram: P4/2.4/512 B RAM
Subcategory: Spyware
Comment:

when i type google.com and type enter ,
message comes as address not found. but i can
browse other websites. only proble with
google.com browsing. pls help me.



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Response Number 1
Name: jabuck
Date: October 27, 2009 at 16:25:55 Pacific
Reply:

Please do the following.

Run RSIT.exe by random/random and post its logs.

Download random's system information tool (RSIT) by random/random from the following link and save it to your desktop.

RSIT.exe

1. Double click on RSIT.exe to launch program.
2.(Vista Users Only) Right click on the RSIT.exe icon and select "Run as Administrator" to run the program.
3. Click Continue at the disclaimer screen.
4. Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
5.Once it has finished, two logs will open: log.txt<-- this will be maximized and info.txt<-- this will be minimized.

Please post the contents of both logs (in separate post) in your next reply.


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