connectify & problems with McaFree firewall

January 29, 2011 at 21:20:03
Specs: Windows 7
Just spent 3 hours with McaFree support in trying to determine the correct settings in the firewall for the Connectify software to work. Windows 7. Remote laptops are able to connect to hotspot using connectify but they are not able to get to the internet. When firewall is turned off instant connection to internet. I added IP range in firewall, added programs and added suggested ports.

McAfree support gave up and I have spent about 6 hours on this. No response from Connectify even though I sent them two emailks to there support email.

Suggestions would be appreciated in how to configure Mcafree firewall to allow connection to the internet for connectify remote connections "hotspot"


See More: connectify & problems with McaFree firewall

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January 29, 2011 at 23:12:20
If the McAfee support cant help? I would look at using the Windows7 firewall until you sort it out. I use Agnitum, from Outpost Security Suite. Which is built in to BullGuard10 anti virus program. Here is their site for the free version.
Just curious did McAfee mention a uninstall/reinstall to see if that changed anything?

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January 30, 2011 at 00:35:36
Firewall Problems

Connectify will attempt to configure the Windows Firewall to give your the best experience possible. Sometimes, these changes don't quite work. And if you are running any non-Microsoft firewall security software, Connectify won't configure these to allow full use of Connectify.

Below are some configurations that must be done to your firewall software in order for Connectify to be fully functional.

Open Ports

* Connectifyd.exe
o UPnP - 1900 (UDP), 2869 (TCP), 5000 (TCP)
* ConnectifyNetServices.exe
o DHCP - 67 (UDP), 68 (UDP), 1317 (UDP)
o DNS - 53 (UDP), 1303 (UDP)

In addition to these, if your firewall software has any settings involving Internet Connection Sharing (ICS), enable support for these.

Some firewalls may require full network access be granted to Connectifyd.exe in order for Connectify to function properly.

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January 30, 2011 at 03:18:49
No Mcafree did not do an uninstall. I have tried to disable the mcafree firewall and enable the windows 7 firewall but was unable to do so. I could stop the mcafree firewall by turning off but could not enable the windows 7 firewall.

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Related Solutions

January 30, 2011 at 03:25:48

Mcafree had the exact information presented to them via the online chat. In the problem report I cut and pasted the exact information you did from the Connectify website. in addition I had Connectify up & running when the support person took over the laptop by remote keyboard & mouse access.

The support person could see the two external laptop connections and what ip addresses were assihned to them.

Mcafree add the port range for the 2 other laptops (my wife's and another laptop I have), I added to the program tab on the firewall for the 2 connectify exe's and also the additional ports they mentioned on their website which is also in your post.


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January 30, 2011 at 17:06:59
Amazingly at 9am this morning the phone range and Mcafee was calling from India. Based on the previously submitted problem ticket an individual was on the phone asking to help me resolve my proble with Connectify & Mcafee firewall.

I was shocked!!

Well 5 hours later (it was 1:30am in India) the customer support person removed and re-installed the mcafee software. He tried numerous ideas and all of them let me right where aI was before. Can you believe a customer support person spending 5 hours trying to resolve the issue??? Kudos to mcafee!!!

Able to connect laptop B (Vista) to laptop (A win 7) via connectify but unable to get to the internet unless the firewall was stopped.

Still not a word from Connectify even after 2 emails for support

I am about to give up....


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January 31, 2011 at 21:09:33
So at 7pm this evening it was Mcafee calling again from india. They were following up on an unresolved issue from the previous day. After another hour on the phone we determined as a previous post above suggested that turning the Mcafee firewall off and leaving windows firewall on would do the trick.

So the Connectify is now working well going thru the windows 7 firewall and bypassing the mcafee firewall.

I also recieved a email from Connectify saying my ticket was canceled as they would not help me. My response could not be printed here!!
Connectify -100 points and there customer service SUCKS

Mcafee +100 I am a customer for life! There customer service has gone above and beyond the call of duty. Simply incrediable in this day and age that a company and its employees would be so responsive and helpful.

So I guess I can say this case is closed.


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February 1, 2011 at 00:45:56
Glad to be of service.:-)
Customer service isn't what it used to be, so good on McAfee for the help they gave you.My AV provider does the same and goes that little bit further to help keep customers when they have problems. But some like the microsoft support which you have to pay for? really suck!!
Shame on Connectify :-(

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February 9, 2011 at 16:21:51
Hi Guys, I am facing a similar problem. I don't have a solution, but I think I may have an idea as to what's causing the blockage.

Besides allowing the Connectify network IP ranges on the Firewall, I believe you also have to 'Trust' the PCs on this network via the 'My Home Network' tab in the McAfee home screen.

The thing is, while Windows seems to be be able to recognise all the devices on the network, McAfee can only see as far as the router, ie. Connectify. There's no way to trust these devices and therefore their traffic is blocked.

I could be wrong, but when using ICS over an ad-hoc connection this does the trick.


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February 19, 2011 at 06:47:31
Hi Rory We tried that option with the McaFee support folks on the phone with no luck.

But since I turned off the Mcafee firewall it has been working very well.

When running Connectify I am relying on the windows firewall.

I have heard from 4 other folks running windows 7 that the production version of Connectify blew there laptops up and they had to do a full restore. We used the Beta version after we also crashed with the prod version and had to do a full restore was well.



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March 20, 2011 at 00:24:03
@ chouliha,

I have the same problem, but how did you get McAfee firewall off & Windows firewall on. Seems simple, but I can't figure it out.

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March 21, 2011 at 14:11:42
try this the mcafree security suite. Click on firewall / setting / turn off /choose length of time


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April 16, 2011 at 13:50:10
I tried manually adding ConnectifyNetServices.exe into the Program Permissions area of the McAfee firewall (along with Connectifyd.exe and Connectify.exe which were already there) and that enabled Internet Access to work from a wifi connected iPhone through my Windows 7 PC.


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June 15, 2011 at 12:39:49
dude....try "mhotspot" no need to install the software...

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