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Conflicker Worm?!?? Plz Help

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Name: puunch
Date: April 26, 2009 at 10:24:56 Pacific
OS: Microsoft Windows XP Professional
CPU/Ram: 1.866 GHz / 2046 MB
Product: Hewlett-packard / Rc663aa-aba a1640n
Subcategory: Viruses
Comment:

Hi, thank you for taking your time to read this.

First off, my command prompt will not work. Everytime I tried opening it through start>run>cmd, or %windows%\system32\cmd.exe, or just clicking on it, my screen refreshes for 2 seconds where the task bar disappears and reapears, and all explorer windows are closed afterwards.

I suspect it could be the Conflicker worm since my windows automatic updates wont turn on. I tried reinstalling service pack 2 and it seemed to be fixed for a while, but the problem came back the next day.

I've been using Mcafee for a few years now. Recently the scans seem to be picking up a file called KeepMainM.cab that i cant seem to remove. I've tried to remove it manually, with Malwarebytes, and Killbox but the problems with command prompt persists, so i'm not sure if its connected. Also, I cannot seem to open Mcafee.com with IE or Firefox.

For some reason my scans with scaning software seems to be quite slow. Malwarebytes, McAfee virus scan, and Microsoft Windows MSRT scans all ran for over 15 hours until they finished, and saying nothing was found when it was finished.

Also, I recently did something to set my PC back to factory configuration (not sure what its called, but windows reinstalled and hardrive was left intact), and the problem with Command Prompt occured afterwards. Not sure if that helps.

I really dont want to have to completely reformat my PC, and thanks for the help.



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Response Number 1
Name: XpUser
Date: April 26, 2009 at 11:41:24 Pacific
Reply:

If you are 100% certain it's the Conficker (NOT conflicker) worm, then you may need to write zero to the hard drive using Killdisk utility. The fact that you used did something to set my PC back to factory configuration and then symptoms of the worm manifestation reappeared, you do not stand much of a chance to not completely reformat your hard drive. In other words, the worm may have infected not only the system partition but also the recovery partition that stored the factory configuration.

Before you wipe out the hard dtive with killdisk, contact HP to order recovery partition rebuild kit.

i_Xp/VistaUser


0

Response Number 2
Name: XpUser
Date: April 26, 2009 at 11:58:11 Pacific
Reply:

By the way if you feel I am too rough by not making life easy for you, google for conficker worm removal or How to remove conficker worm and take your pick.

i_Xp/VistaUser


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Response Number 3
Name: puunch
Date: April 26, 2009 at 14:01:38 Pacific
Reply:

See, thats the problem, I'm not 100% sure if it is the Conflicker worm. The only symptom that is coherrant with the worm is that my Automatic Updates wont work. Since there arn't any other sighs, i dont wanna do anything too hasty yet. Thanks for the advice tho.


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Response Number 4
Name: XpUser
Date: April 26, 2009 at 14:49:06 Pacific
Reply:

You are correct. To see if there are other symtoms consistent with the conficker worm, open Autoplay on any removable data disk (right-click Properties > Autoplay tab). If you have Open folder to view files using Windows Explorer under General options (like THIS), you definitely have the worm. In this case, go HERE to order the kit or if you like, wait for someone else to prove me wrong (I really don't mind being corrected).

i_Xp/VistaUser


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