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Computer went incredibly slow! :'(

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Name: Vidda
Date: July 4, 2004 at 15:39:50 Pacific
OS: Windows XP Pro.
CPU/Ram: 1300 MHz 256 MB's
Comment:

That didnt happen before:

I restarted over and over again, and tryed to remove as many startup objects as I could, and it didnt, work.

My computer went incredibly slow. Each time I run Flash MX 2004, it takes 1 minute to load, then 1 minute to open the file, then one minute to zoom out/zoom in, etc. It even froze when I was entering text!! It froze for about 30 seconds each time I entered 3 words! I'M NOT EXAGERATING! This is really really frustrating, because this is keeping me from working.

I've noticed that in my process list (in Windows Task Manager), the Windows Idle Process's CPU usage % was 99, (while the current CPU usage was only 3%)

Also, I've saved this hijackthis log:

---------------------
Logfile of HijackThis v1.97.7
Scan saved at 18:33:42, on 2004-07-04
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\Documents and Settings\David_2\Desktop\Stuff to backup\Security\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.legendaryfrog.com/
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O2 - BHO: (no name) - {A491D208-B353-490F-B81A-A8A3DC97042D} - "C:\WINDOWS\System32\smiehlp.dll (file missing)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKLM)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKCU)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab28578.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37805.551412037
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

----------------------

If you can help me, well, I beg you to do so, because my patience is running out.



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Response Number 1
Name: JPQ
Date: July 5, 2004 at 19:55:40 Pacific
Reply:

Vidda,

I put a link to tools you might need...BEFORE you run Ad-ware 6.0 and Spybot S&D update them!!!

http://www.computing.net/security/wwwboard/tools.html

I noticed you have 2 of these:

C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe

svchost.exe is sometimes a virus...

copy and paste svchost.exe and put in search field in this link..for more info...

http://www.sysinfo.org/startuplist.php

Also probably need to download HiJack This from this website:

http://www.spywareinfo.com/~merijn/downloads.html

IMPORTANT: place in a C: drive not on desktop and DO NOT FIX anything unless told to by an expert or knowledgable person.

Here are some wetsites that can help you with HiJack This Logs:

http://www.computercops.biz/

http://forums.spywareinfo.com/


JPQ


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