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Computer shutting down on scan

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Name: budheavy2003
Date: December 9, 2008 at 20:00:41 Pacific
OS: windows xp
CPU/Ram: pentium 4 cpu 512 mb
Product: Gateway / GATEWAY
Comment:

Windows XP - I was on IE and a pop-up came up saying computer was infected and went to a web page doing a fake scan. I changed pages and am receiving no pop-ups or change in computer performance. I ran ad-aware se just to be safe and my computer states there is a fatal error and shuts down in middle of scan. I recorded a hijack this log and could use some help. Thank you



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Response Number 1
Name: stevem5000
Date: December 10, 2008 at 19:35:07 Pacific
Reply:

This is tough, but I suspect some kind of virus hit one of the critical Windows files...
Take your XP cd and do a repair install...

If you don't know how, google for the instructions...This should repair any damaged system files and get you going...

It probably won;t get rid of any viruses, but it should get your computer working so you can fightthe bugger...

Good luck


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Response Number 2
Name: budheavy2003
Date: December 11, 2008 at 06:08:07 Pacific
Reply:

I'll try that and let you know. thanks


0

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