Computer restarts itself after its turned on

Dell Vista home basic
December 23, 2009 at 11:51:38
Specs: Windows Vista
just recently when i turned my laptop on, it will try to configure some update but before it can finish my computer screen turns black or blue. If it turns black it restarts automatically, if the screen turns blue i have to manually restart it. I cant even get to the desktop screen so i cant look an see if i have a virus or get on internet.

See More: Computer restarts itself after its turned on

Report •

December 24, 2009 at 18:37:17
Can you enter the safe mode?

Report •

December 24, 2009 at 20:15:09
Based on your info I believe you are suffering from a BSOD
(blue screen of death). So when you boot up, press F8 and then choose [disable automatic restart on system failure]. That will give you the chance to read the BSOD, then make note of the number. Example (0000000000007E). This is a 7E code. Go to a support site and look up BSOD codes to troubleshoot the code that you're suffering from.

Report •

Related Solutions

Ask Question