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Computer keeps dying!

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Name: pagit85
Date: June 3, 2007 at 14:02:57 Pacific
OS: XP PRO SP2
CPU/Ram: AMD64 3400 1GB
Product: AMD
Comment:

OK, very random problem guys, desperately need help! About a fortnight ago, my comp began to freeze at completely random times, sometimes whilst totally idle. This is a total freeze even the clock stops, no BSOD or restart. I did the usual virus and spyware etc checks using NOD32, a-squared, avg, f-secure, ad-aware, mcafee, symantec corp, spybot. Not a thing found. The restarts got more frequent, until it freezes when i try to start the comp. So i thought hardware... i got Hiren 9.1 and ran every diagnostic thing on there, the memory ones for at least 6 hours each. Not a thing. i rewrote the MBR, no help. I decided id do a clean install, so i went to back up my data by putting the HD in my parents comp to copy across the important info. However when i loaded it up, their's crashed! Now the same problem affects theirs too, i feel well guilty, but still to this second, no virus etc is found! what gives???



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Response Number 1
Name: yellowbelt
Date: June 3, 2007 at 14:37:07 Pacific
Reply:

Freezing up usually relates to software issues.

When you said " I did the usual virus and spyware etc checks using NOD32, a-squared, avg, f-secure, ad-aware, mcafee, symantec corp, spybot." Are NOD32, avg, Mcafee and symantec all installed programs on your pc right now?


Microsoft, where quality is job 1.1. ~Author Unknown


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Response Number 2
Name: pagit85
Date: June 3, 2007 at 15:04:52 Pacific
Reply:

no mcafee is on Hiren. symantec is installed but no the real-time scanning, only NOD32 is doing that. though i disabled it so i could stick a trial of f-secure on to see if that found anything, alas it didnt. currently, only NOD32 runs real-time or in taskbar for that matter.


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Response Number 3
Name: yellowbelt
Date: June 3, 2007 at 15:23:22 Pacific
Reply:

There is your problem. You can only have one anti virus installed on one PC.
If you have more then one and the other one or ones are disabled they are still running regardless if you manually disable them. That makes your operating system unstable.
You can however have more then one spyware program like Adaware SE or Spybot S&D.

Choose which AV you want then uninstall the rest.


Microsoft, where quality is job 1.1. ~Author Unknown


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Response Number 4
Name: pagit85
Date: June 3, 2007 at 16:03:09 Pacific
Reply:

that cant be it though. as i said in my orignal post, whatever i have, its been passed onto someone elses computer by me putting my HD in theirs. i didnt install anythign on theirs.


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Response Number 5
Name: Derek
Date: June 4, 2007 at 14:14:08 Pacific
Reply:

I should think the most likely reason the problem arose on the other machine is that you disturbed something - maybe a nearby connection is a bit loose. The symptoms given can be due to all sorts of things so I wouldn't assume that the same problem has transferred itself between machines. It could also just be coincidence.

On your machine, as the clock stopped there is a remote possibility that the CMOS battery is an issue (as well as the conflicting virus checkers suggested elsewhere).

Maybe disabling various background programs will help show where the problem lies.

DerekW


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Response Number 6
Name: pagit85
Date: June 4, 2007 at 16:01:45 Pacific
Reply:

no i checked everything with the other computer. connections all fine. it has exactly the same symptoms as mine. maybe worse!


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Response Number 7
Name: Derek
Date: June 4, 2007 at 16:18:41 Pacific
Reply:

Well, if you feel you must stick to your idea that it was transferred then it can only be virus or malware. About the only thing I haven't noticed on your list is HijackThis. You can try it and run the log on this auto analyzer:
http://www.hijackthis.de/

I'm out of ideas on that front. Other things that cause similar symptoms are overheating (blocked fans/heat sinks/vents) and bad RAM edge connectors. The latter can be cleaned with a pencil eraser.

Just for info, one of the reasons I have difficulty with a virus or malware being transferred is that when you put the HD into the other machine as an extra drive, everything on it would have been seen as just data. Even if there was a "nasty" on there I can't see how it could have been "activated" unless you clicked on an exe file (or similar) which was viral.

DerekW


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Response Number 8
Name: pagit85
Date: June 4, 2007 at 16:46:49 Pacific
Reply:

this is why im so confused! how could it be transferred if no exe was opened! i just dont know what to try next, ive scanned scanned scanned!! ive cleaned all connections, and removed any dust, heatsink is clean as a whistle. highest ive seen CPU temp is 48...


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Response Number 9
Name: Derek
Date: June 4, 2007 at 16:56:51 Pacific
Reply:

... so many possibilities (hardware or software). Maybe temporarily knocking out non-essentials in msconfig would prove something if it is a software problem.

DerekW


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Response Number 10
Name: pagit85
Date: June 4, 2007 at 17:19:26 Pacific
Reply:

well i ran everything in the Hiren and UBCD boot disks and nothing came up as far as hardware. ive stopped everything but windows starting up. and taken off all the non-microsoft services i can. i just dunno what else to do!! :s


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Response Number 11
Name: Derek
Date: June 4, 2007 at 17:39:54 Pacific
Reply:

That makes two of us. Maybe someone else will have some ideas.

DerekW


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Response Number 12
Name: pagit85
Date: June 4, 2007 at 17:42:37 Pacific
Reply:

hmm, hope so! thanks very much though dude


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Response Number 13
Name: seawatch
Date: June 6, 2007 at 16:53:01 Pacific
Reply:

Do you have a defrag set to run? Any services that you're not used to seeing?

Any communications software that will dial out?

If you have Teatimer running, turn that off.

Sometimes I think I understand everything, then I regain consciousness


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Response Number 14
Name: pagit85
Date: June 6, 2007 at 16:57:47 Pacific
Reply:

have O&O defrag, but have had it for a good year now... no schedueled scans though.

services all seem normal

no communications software, i just connect to net through ethernet.

spybots teatimer not turned on..


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Response Number 15
Name: seawatch
Date: June 6, 2007 at 18:03:37 Pacific
Reply:

How about Google Desktop?

Google Mail?

A Yahoo Toolbar?

Sometimes I think I understand everything, then I regain consciousness


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Response Number 16
Name: pagit85
Date: June 6, 2007 at 23:07:52 Pacific
Reply:

no none of those, never have any toolbars installed


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Response Number 17
Name: seawatch
Date: June 7, 2007 at 06:07:00 Pacific
Reply:

I suspect a bad hd controller.

Try moving your data to another drive.

You may have to use a Linux release as it may access the drive differently allowing you to get your data off the drive.

Sometimes I think I understand everything, then I regain consciousness


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Response Number 18
Name: XpUser4Real
Date: June 7, 2007 at 07:58:01 Pacific
Reply:

What I would do is D/L Avast Free to desktop. Then COMPLETELY remove ALL the AV's you have listed. Install Avast and do a bootscan and move all the infections to the chest. Then if things run better you can re-install your preference AV and disable Avast.
Firewalls, if you are using more than one firewall turn the others OFF. That will also cause problems with more than one.
Try this free on-line scan http://www.spywareinfo.com/xscan.php
and remove all it finds.

Also, if you have an XP Pro disc, you could try a repair install http://www.michaelstevenstech.com/X...
or
http://www.microsoft.com/windowsxp/...


Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 19
Name: pagit85
Date: June 13, 2007 at 08:19:54 Pacific
Reply:

seawatch
i dont think its a bad HD controller as the problem spread to another computer by puttin the harddrive in it... exactly the same symptoms too.

XpUser4Real
only have one firewall. neither of the scans found anything wrong. have already tried a repair install, and also tried the Sfc.exe method


thanks both for your help!! sorry for delay, have been away...


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Response Number 20
Name: seawatch
Date: June 13, 2007 at 09:00:45 Pacific
Reply:

The had controller is mounted on the hard drive itself. Or least the interface is.

Where your hard drive goes, it goes with all the attending problems, if they are caused by it in the first place.

Sometimes I think I understand everything, then I regain consciousness


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Response Number 21
Name: pagit85
Date: June 13, 2007 at 09:16:27 Pacific
Reply:

ok, but would the problem stay, even when the HD has been taken out? in either mine or the others...


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Response Number 22
Name: seawatch
Date: June 13, 2007 at 09:22:20 Pacific
Reply:

If it's a controller problem or an access problem then yes.

The green board on the bottom of the hard drive controls how the hard drive is accessed.

If that board ahas a bad component it will manifest itself no matter what computer you put the drive in.

Sometimes I think I understand everything, then I regain consciousness


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Response Number 23
Name: pagit85
Date: June 13, 2007 at 09:47:26 Pacific
Reply:

yes but what i mean is, could that cause the computer to have all the problems even after the harddrive is removed. i have four HDs, 2 sata 2 ide. my windows is run off of one of the satas. i put one of my ide's in the other computer and now both are screwed. even though both no longer have the HD in.


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Response Number 24
Name: seawatch
Date: June 13, 2007 at 20:48:49 Pacific
Reply:

Sure seems to point o a had controller.

You may have top reset the bios in each computer to get the proper config back.

Sometimes I think I understand everything, then I regain consciousness


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Response Number 25
Name: pagit85
Date: June 14, 2007 at 05:45:28 Pacific
Reply:

ok, reset the bios in other computer. but still got same symptoms sadly.

however.... my step-dad got another case with a motherboard with the same socket CPU in, transfered everything else over minus the cd-drives, and booted it up off his C drive, and it works!! no problems whatsoever...


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Response Number 26
Name: Derek
Date: June 14, 2007 at 08:21:05 Pacific
Reply:

Fine, thx for popping back to let us know. Something of a mystery then - possibly it was overheating.

DerekW


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Response Number 27
Name: pagit85
Date: June 14, 2007 at 08:47:50 Pacific
Reply:

still dont know what that means though, only that i guess it eliminates software problems. still, how could the motherboard get screwed? especially on two comps...


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Response Number 28
Name: Derek
Date: June 14, 2007 at 13:25:47 Pacific
Reply:

Not totally sure where we stand right now. Are both computers OK or just the one?

Never underestimate some wicked coincidence, these can appear to defy logic.

DerekW


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Response Number 29
Name: pagit85
Date: June 14, 2007 at 13:59:42 Pacific
Reply:

neither computer is ok.

my stepdad simply transfered his C:\ HD +graphics card to another motherboard+cd-drive and it booted up fine with the C:\ HD .

both original computers are still on the fritz


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Response Number 30
Name: Derek
Date: June 14, 2007 at 17:25:30 Pacific
Reply:

Oooer. Two mobo's gone pop then (or so it seems). Beats me. Kinda makes you wonder if there isn't some short or other on the original HD you transferred but if so it's a new one on me...

Have you checked both boards for capacitors with bulging tops, or leaking? I know that has been an issue in the past but I haven't heard it mentioned on more recent boards.

DerekW


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Response Number 31
Name: pagit85
Date: June 15, 2007 at 03:33:21 Pacific
Reply:

yep fully checked the capacitors on both. the one board is only 7 months old anyway!

update::
my step-dad spoke to someone who claimed to have exactly the same problems. a techie they paid to fix it also tried moving data by moving harddrives, also infecting another computer. result? new motherboards in both...

what gives? how can something be contagious and fry motherboards just like that?


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Response Number 32
Name: seawatch
Date: June 15, 2007 at 05:41:12 Pacific
Reply:

I still think there may be a problem on the board on the hard drive.

It is the only thing common to all the computers.

A virus would not fry a mb.

Sometimes I think I understand everything, then I regain consciousness


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Response Number 33
Name: pagit85
Date: June 15, 2007 at 05:45:34 Pacific
Reply:

but that harddrive hasnt been in any computer since the second got infected. its just been lying on my desk.

both comps have had the cmos wiped and still dont work, what else could be done if that was the problem?


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Response Number 34
Name: Derek
Date: June 15, 2007 at 06:07:56 Pacific
Reply:

The only possible way a virus could kill a mobo is if it flashed the BIOS. All things are possible but it's practically unheard of.

DerekW


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Response Number 35
Name: pagit85
Date: June 17, 2007 at 04:56:24 Pacific
Reply:

maybe this could be moved to another part of the forum where someone else might have an idea...? im at my wits end now!


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Response Number 36
Name: Derek
Date: June 17, 2007 at 08:29:27 Pacific
Reply:

There's no move feature on here and duplicate posts often get deleted unless they are well down the page (whatever that means). As it's a total mystery I guess the XP forum would be the best place if you repost sometime. A reword and a new title might help it stay.

Tarnish on RAM edge connectors can cause all sorts of weird things especially when mobo's get disturbed. It's a long shot but there's no harm cleaning the edge connectors with a pencil eraser. I suppose the test might have missed it as the problem is intermittent.

DerekW


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Response Number 37
Name: ludedude25
Date: August 1, 2007 at 16:15:05 Pacific
Reply:

I would buy a NEW power supply. Good quality one in the 450-500 watt range.

MSI K8N Neo
AMD Athlon 64 3200+ @ 2.21ghz
1GB DDR 3200
nVidia 128mb FX 5200
WD 120gb SE
NEC ND-3500AG DVD R/RW


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