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common client CC App

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Original Message
Name: greenphoenix
Date: December 6, 2005 at 07:38:53 Pacific
Subject: common client CC App
OS: windows XP
CPU/Ram: pentium 4
Comment:

when i was surfing the net last sunday the norton antivirus pop up said that a virus was detected. backdoor trojan and has already been deleted. so i went on with my surfing and downloading. after a few minutes symantec mini windows appear simultaneously. it reached 50 windows.then it slowed down my surfing speed. actually i can't do anything anymore. the windows kept on popping up interfering with my surfing then the page load very slowly and almost always results in page error. so i disconnected hoping that when i reconnect the problem will be gone....

so i found out that when i connect to the internet after 2 minutes the common client CC App will appear in the taskbar then a mini symantec window will appear on the lower right or left of my monitor.about 40
windows will appear all at the same time. then the message states "scanning 1 of 1" when the scanning reached 100% a symantec email proxy window will appear stating "your email message was unable to be sent because your mail server rejected the recepient 452 too many recepients received this hour." or "your email message to <ente60@msn.com> with the subject was unable to be sent because the connection to your mail server was interupted. pls open your mail client and re send msg from the sent message folder"

here's the thing... i'm not sending any emails. my yahoo account wasn't even open. i never used my outlook.then the email address attached in the symantec window... i dont know any of them...

somebody pls help me... it took me almost 2 hours to post this msg bec those symantec windows keep on popping up interfering with my work.. btw i already ran full system scan with norton anti virus a couple of times and no virus was detected. then i also ran ad aware SE and no threats was detected also. i dont know wat seems to be the problem already. pls help... thanks in advance... =)


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Response Number 1
Name: Zenith
Date: December 6, 2005 at 12:20:38 Pacific
Subject: common client CC App
Reply: (edit)

Well, all those windows pop up for a reason. Sounds like you may have mass-mailing malware on your computer. Disconnect it from any network, reboot it in Safe Mode then do Antivirus and/or spyware scans on it.


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Response Number 2
Name: per
Date: December 6, 2005 at 15:37:24 Pacific
Subject: common client CC App
Reply: (edit)

Try this.
Boot into the safe mode-go to programs files-NAV-quarantine folder and delete everything in there. You may need to use this.
http://www.snapfiles.com/get/moveonboot.html

http://computervitals.com/


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Response Number 3
Name: greenphoenix
Date: December 9, 2005 at 06:35:17 Pacific
Subject: common client CC App
Reply: (edit)

hi. thanks for your help. i really appreciate your help guys. bt the safe boot scan didnt wrk thou. =( im currently downloading the move on boot file. hope it will wrk.. thanks again...


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