Cmd and anti-virus won't open

Dell Latitude d830 notebook
August 2, 2009 at 12:11:21
Specs: Windows 7
A few days ago I realized that I must have a
virus because when ever I try to open my
command prompt or any type of anti-virus
software (AVG free, avast, lavasoft adware) will
not open. I tried doing an online scan and it
came up with nothing. I have run out of ideas,
how do I get rid of this virus/bug?

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August 2, 2009 at 16:07:51
Download and run Kaspersky AVP tool in safe mode:
Once you download and start the tool in safe mode:
# Check below options:

    * Select all the objects/places to be scanned. 

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to Post download link in your next message.

Illustrated tutorial:

If I'm helping you and I don't reply within 24 hours send me a PM.

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