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Click links and goes to wrong website

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Name: katyalfc
Date: November 4, 2009 at 10:39:07 Pacific
OS: Windows XP
Product: Dell Inspiron e1405
Subcategory: General
Tags: Virus, feedmill, Crash, firefox
Comment:

Hello. Almost everytime I click a link in Firefox or Internet Explorer I get redirected to random websites. When I place the mouse over links the web address that shows up on the bottom of the screen usually begins with www.thefeedwater.com.... or www.greatfeedmill.com... or something similar.

I've tried doing a system restore but it doesn't allow me to do so. I also can't go into Safe Mode because a blue screen appears and the pc crashes. I've run Malwarebites multiple times and it usually find around 9 infections, 3 or 4 of which cannot be removed without restarting. Upon restart I will get a couple of errors.

Also, Firefox keeps crashing every now and then. Don't know if this is related...



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Response Number 1
Name: jabuck
Date: November 4, 2009 at 17:57:43 Pacific
Reply:

See if you can run these programs and post there logs. You may have to download these to a usb drive or cd from an uninfected computer then run them on the infected compter.

Please save this file to your desktop.

Win32kDiag.exe

Please double click on the Win32kDiag file and post the log it produces. This log might be quite lengthy and may take more than one post to get all of it posted.

Please run RSIT.exe by random/random and post its logs.

Download random's system information tool (RSIT) by random/random from the following link and save it to your desktop.

RSIT.exe

1. Double click on RSIT.exe to launch program.
2.(Vista Users Only) Right click on the RSIT.exe icon and select "Run as Administrator" to run the program.
3. Click Continue at the disclaimer screen.
4. Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
5.Once it has finished, two logs will open: log.txt<-- this will be maximized and info.txt<-- this will be minimized.

Please post the contents of both logs (in separate post) in your next reply.


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Response Number 2
Name: katyalfc
Date: November 4, 2009 at 19:37:23 Pacific
Reply:

I downloaded and ran Spybot Search and Destroy. Things seemed to have cleared up.


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Response Number 3
Name: jabuck
Date: November 4, 2009 at 19:51:06 Pacific
Reply:

I doubt that spybot cleaned up everything, you should run those scans and the three or four more that are usually needed to clean up computers with browser redirecting problems.


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