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Cleaning the JS NOCLOSE.E virus

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Name: Zuhl
Date: October 23, 2003 at 10:28:10 Pacific
OS: Windows 95 / 98 / ME/ Win
CPU/Ram: any I guess
Comment:

I have seen people asking how to clean this virus on various places on the net and no one seems to have a direct answer for them so I thought I'd help to spread the solution around a little bit. I got this from Trend Micro's site.

Title: How to properly clean or delete the JS_NOCLOSE.E virus?

Problem: A system was infected by the JS_NOCLOSE.E virus but keeps coming back even after using Trend Micro's HouseCall or PC-cillin to quarantine the infected files.

JS_NOCLOSE.E is also known as TROJAN.NOCLOSE, JS.TROJAN.NOCLOSE, and HTML.JSCRIPT.NOCLOSE.

Solution: This JS_NOCLOSE.E issue occurs because the temporary Internet files or cache of the system have not been removed and will continue to infect the machine when used.

Resolve this issue by deleting or clearing the computer's temporary Internet files or cache using the following procedure:


Run the Disk Cleanup utility from the Windows desktop.


For Windows 95 / 98 / ME, click Start > Programs > System Tools > Disk Cleanup.


For Windows 2000 Pro / XP, click Start > Programs > Accessories > System Tools > Disk Cleanup.

If unable to find the Disk Cleanup utility, click Start > Run.


Type cleanmgr at the prompt, then click "OK".


Trend Micro's online Virus Encyclopedia contains more information on JS_NOCLOSE.E.




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