Clamwin virus removal

Self build / N/A
April 2, 2010 at 07:00:24
Specs: Vista SP1, 3.0Ghz,2Ghz
I installed Clamwin v 0.95.3 on my friends computer. It is reporting viruses found at these locations:
c:\Program Files\HP\ Digital Imaging\ { 342c7c88-D-335-4bc2-8CF1-281857629CE2}\common\hpqisc. 09.exe: Trojan.Downloader-91368 Found. C:\Program Files\Digital Imaging\bin\hpqisc.09.exe. Trojan.Downloader-91368 Found.

My friend has the HP Office Jet 7310 printer.
Do these look like legitimate files that Clamwin is identifying as Trojans? My friend recently attempted to upload his image to trying to use the SD slot provided on the printer.

If these are indeed viruses, how does one remove the viruses from within Clamwin once found?

Thank you.

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April 2, 2010 at 19:37:42
It is always safer to quarantine files that to just remove them. Those look legit but I doubt if they are as is the only place they show up on a google search.

You can upload the files to a sniffer for an analysis, a good site/ way is as follows:

Please go to Virus Total and upload the following file for analysis:

Use the browse button at the site to find the file, once you find the file double click it and it should appear in the empty space to the left of the browse button> click "send file". If the file has already been analyzed click the reanalyze button to have it checked again.

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April 3, 2010 at 10:04:23
Thanks! I'll try your suggestions. Is that how Clamwin works? If you have "report only" option on, do you always have to check if the file is indeed an infected file. In other words, it doesn't work like Norton or Symantec which recognizes an infected file right away and you don't need a sniffer to verify?

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April 3, 2010 at 11:00:21
Why are you using clamwin?
This software does not include the on-access real-time scanner (says that right on their download site)

Why not use Avast which is much better and has awesome real-time protection.

I'm presuming that you used the Norton or McAfee uninstaller from their website before installing Clamwin. If not, your AV will not work properly.

Some HELP in posting on plus free progs and instructions Cheers

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April 4, 2010 at 09:30:01

The system had to be rebuilt. Clamwin was installed fresh. So I didn't have to uninstall Norton or McAfee. I'll check out Avast. Thanks for suggesting it!

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