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Citrix not working

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Name: CEEV
Date: March 8, 2009 at 21:03:25 Pacific
OS: Microsoft Windows XP Home Edition
CPU/Ram: 2.992 GHz / 509 MB
Product: Dell / DIMENSION 3000
Subcategory: Spyware
Comment:

I use the Citrix program for one of my at home jobs.

I have been having problems signing into the system and most of the time I need to uninstall citrix and re-installed.

My job- techical support was able to connect to my pc and try to access the program and said it was resolved, couldn't tell what was the problem.

I tried to work and couldn't launch citrix again, contacted techical support and was not able to connect with them because it would not allow me, they think I may have a virus or spyware.

So I would post the hijackthis log the first one I got. then re-stared computer in same mode and ran my norton av, ad-aware and anti-malware found something and deleted, so re-started computer still can't get the citrix to work

So I would post the log for hijackthis after I ran the programs on safe mode.

Please I'm not a computer person, so excume if any question my be crazy.

edited by moderator: remove HJT log



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Response Number 1
Name: CEEV
Date: March 8, 2009 at 21:07:41 Pacific
Reply:

I would appreciate any help that you can provide!!!!

Thanks


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