CD/DVD Drive

September 15, 2009 at 01:15:23
Specs: Windows Vista, AMD Phenom X3 / 4GB
A virus or malware has infected my Acer Aspire X3200 system to the point that it has disabled my being able to boot from the CD/DVD in order to format the hard drive. It has also disabled the system's ability to access the Internet so I can't even go online and use an online scanner or update the virus definitions for avast.

This same virus/malware has also disabled the "resident scanner" in avast anti-virus, as well as its abilty to do a "boot scan", preventing me from being able to scan the system with avast in MS-DOS mode.

The system will simply stop in the middle of booting up, and when I am able to get into Safe Mode, avast is apparently unable to remove the virus.

So I can't use avast to remove the virus/malware, I can't access the Internet to use an online scanner, and the virus/malware has disabled the CD/DVD-ROM drive so I can't use the Windows Vista CD to format the dang hard drive in an attempt to remove the virus/malware.

What can I do to try and get rid of this thing? I don't even know what virus or malware it is that is infecting me! I am able to boot into Safe Mode after two or three attempts, but the CD/DVD drive is unavailable due to the virus/malware!

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September 15, 2009 at 03:23:10
Booting from CD is an option in the BIOS and I don't think you have virus that is capable of doing that ;-)

Boot , hit DEL to enter Bios Setup, change boot sequence to CD first, Save and Exit.

Rebooot with bootable Windows CD in the CD player and GET IT ON !!

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September 15, 2009 at 11:01:03
If I boot the system and select to enter the BIOS options, the CD/DVD does appear as a boot option there (it does not appear in Windows Vista when the system is rebooted to the operating system). I choose to make it the "first boot" option, and choose the hard drive as the "second boot" option. I save the changes and exit the BIOS.

When I reboot, this message appears:
"Boot From AHCI CD-ROM:"

The system, hesitates for about 20 seconds, and then proceeds to show the Vista startup logo. Once the startup logo appears, the system continues to show it for about another 30 seconds, but never boots to the CD/DVD, nor does it continue on to actually boot into Windows. The screen eventually simnply goes blank...

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September 16, 2009 at 22:25:58
I am having a very similar issue. I have been having some highly strange activity on my pc as of late that goes along with it.

Having the exact same issue, that my CD drive is present, Windows recognizes the drive, the drive is viewed as functional, it can even read disks... to some extent. But if i try to open a file on a disk, it craps out and spins an hour glass in front of me indefinitely.

Also, this is the way i first found out about this. If I go to try to burn a disk, it advises me thru nero that I have to have an administrator grant permissions.. however this is on the administrator profile in Win XP: Black.

I figured it was just the DVDRW drive going bad... until my sons PC was so riddled with viruses I decided to try and reformat his drive... basically, same issue.

My daughters PC is now unable to read discs as well.

This all occured within a matter of 2 weeks, and given that they rarely use their PCs, its hard to say how long they have been having problems.

On top of that.. much like the OP...if I try to reformat the disc.. I get the same problem.. it trys to boot from CD rom, then realizes it cant, then goes ahead and boots from the HD. I have even tried to disable booting from the HD all together, and it simply sits on a black screen indefinitely.

Also.. this is something that i suspect is linked along with this. I will notice if i empty my recyling bin and close the window and look at my recycling bin icon, it will indicate that theres something in it.. I open it back up.. and it is seemingly empty, however, the option to empty recyling bin is available?!? I cant seemingly latch onto a specific file to delete, however if i click the empty recycling bin button, a dialogue box appears asking me "are you sure you want to delete "WINDOWS"?

this all occured right after my wifes WoW account got hacked from what she says was thru ventrillo (i dont know, i dont deal with her box anymore)

So i think there is a little more to this than just ID10T errors.

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