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can't see usb after virus

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Name: Karenurb
Date: May 9, 2009 at 08:08:56 Pacific
OS: Microsoft Windows XP Home Edition
CPU/Ram: 2.2 GHz / 1983 MB
Product: Hewlett-packard / Pj509aa-aba a720n
Subcategory: Viruses
Comment:

Had a virus attack. Seemed to disable Macafe. Ran Malwarebyte Anti-Malware, installed AVG. AVG is coming up periodically with:

Accessed file is infected

Threat detected!

File name: 122.224.5 189/~aak.jhuwe87/files/lmn_setup.exe

Threat name: Trojan horse SHeur2.AEKE

Process name: C/WINDOWS/system32/svchost.exe
Process ID: 884

PC has card reader and USB ports on front and I can't access them. I looked under disk management to see if I could assign a drive. They don't appear, only the DVD and CD drives. I uninstalled the universal host controllers and scanned for hardware. The system finds the drives, but they don't appear under my computer.

When I go to the Device Manager I get a message

Windows – No Disk

Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6b7c 75b6bf7c

Cancel Try Again Continue

Help?



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Response Number 1
Name: RobJohnB95
Date: May 9, 2009 at 12:14:06 Pacific
Reply:

Run CCLEANER Latest version.
if that doesnt help then your skrewd


0

Response Number 2
Name: Karenurb
Date: May 9, 2009 at 14:58:36 Pacific
Reply:

No luck after CCLEANER, assuming I ran it correctly.


0

Response Number 3
Name: Insanity
Date: May 11, 2009 at 09:26:00 Pacific
Reply:

Start - Run - Msconfig select the tab named start up and remove any unwanted programmes! restart in safe mode with networking download smitfraudfix and scan ur system! reboot and u are ready


0

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