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can't run media player after actuli

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Name: blinki2000
Date: May 25, 2004 at 11:38:08 Pacific
OS: windows
CPU/Ram: xp
Comment:

i just got rid of actulice but i still can't get windows media player to run.
someone PLEASE help!!!




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Response Number 1
Name: Top Speed
Date: May 25, 2004 at 20:07:42 Pacific
Reply:

Research support.microsoft.com for security issues relating to your version of Media Player running on Windows XP. Software often have to be updated.

Uninstall Media Player if Windows and MP updates don't fix the problem, do the usual clean-up routine and scandisk and defrag of your hard drive, and create a full backup.

Reinstall the most current version of Windows Media Player for XP from Microosoft's website.

Once everything is running, install Windows updates for Media Player and Windows updates from Microsoft.

Useful Help refereces:

1. Look up terminology, functions, and troubleshooting engine on your computer. Click Start>Help

2. Look up Support.Microsoft.com and search for your OS for both basic and technical information.

3. Look up information you need on computing.net under Windows XP, How Tos, and Novice Section.


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