Can't Remove Troj/Rustok-N

May 17, 2009 at 10:58:09
Specs: Windows XP
It won't let me update my McAfee and I tried downloading Spy Doctor but it also won't let me update it. I really have no idea how to get rid of it. Any suggestions?

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May 17, 2009 at 11:03:07
Can you please post your AVZ log:

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

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