I have spyware and trojans that I cannot get off my computer! I used Mircosoft Antispy ware but it doesn't work. Everytime I run and scan I get the following spyware: Trojan.winsync SurfSideKick NewDotNet No matter how many times I try Antispyare and delete them, they come right back after I reboot. Spybot doesn't work either!

1. Turn off System Restore and reboot into Safe Mode 2. Run your anti spy/mal/adware programs in Safe Mode 3. Reboot and turn System Restore back on

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified. You can download Hijack This at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed. Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor at this forum. Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Logfile of HijackThis v1.99.1 Scan saved at 11:14:00 AM, on 4/13/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\RunDll32.exe C:\Program Files\Google\Google Talk\googletalk.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\Free Download Manager\fdm.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe C:\Program Files\RSSoft\RSEDNClient.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Vypress Chat\VyChat.exe C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\explorer.exe C:\PROGRA~1\MOZILL~1\FIREFOX.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe" O4 - Global Startup: Vypress Chat StartUp.lnk = ? O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - http://stpl-gate/officescan/ClientInstall/WinNTChk.cab O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.andhrajyothy.com/wfplayer/tdserver.cab O16 - DPF: {08D75BB0-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupIniCtrl Class) - http://stpl-gate/officescan/clientinstall/setupini.cab O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - http://stpl-gate/officescan/clientinstall/setup.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - http://stpl-gate/officescan/clientinstall/RemoveCtrl.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: {F1946764-3B40-4BE3-A87D-F371B112308F} (WPActiveX Control) - http://207.44.141.108/wp/wpax.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: SharedDLLs - C:\WINDOWS\system32\gpjml3111.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: OfficeScanNT Listener (tmlisten) - Unknown owner - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe phani kumar chowdary

Please download Atribune's http://www.atribune.org/public-beta/Look2Me-Destroyer.exe to your desktop. Close all windows before continuing. Double-click Look2Me-Destroyer.exe to run it. Put a check next to Run this program as a task. You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal. Once it's done scanning, click the Remove L2M button. You will receive a Done Scanning message, click OK. When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK. Your computer will then shutdown. Turn your computer back on. Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log. If you receive a message from your firewall about this program accessing the internet please allow it. Run this free online scan from Kaspersky http://kaspersky.com/kos/english/kavwebscan.html Click Accept When the updates are finished downloading, click Next, Scan Settings Under Scan using the following antivirus database:, select extended Make sure the Scan Archives and Scan Mail Bases options are selected as well. Click OK Click My Computer and wait for the scan to finish Click Save Report As. Under Save as type:, select Text file. Save this log to your Desktop and post a copy of it here along with a new HT log. Please download ATF-Cleaner to your desk top from this link http://www.atribune.org/content/view/19/2/ We will need it later in safe mode Download killbox to your desktop from this link Killbox We will need it later in safe mode Download Ewido Security Suite then set it up this way Ewido Setup Instructions We will run this later in safe mode

I've been trying to get rid of a trojan.zlob i got somehow. i tried to delete it manually to no avail, i've also tried using pskill and smitrem, both at other site's suggestions. i really dont know much about all this, but i've run hijack this, so i'm hoping someone can help me (walk me through) what/how i need to do to fix it. at this point, my antispyware program (microsoft) just recognizes it, but i have "control" over my explorer homepage again and all that stuff, it's just still on my computer, which i'm sure isn't a good thing. thanks! Michael Logfile of HijackThis v1.99.1 Scan saved at 8:01:07 AM, on 4/17/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\AIM\aim.exe C:\Program Files\Common Files\AOL\1132233246\ee\AOLHostManager.exe C:\Program Files\Common Files\AOL\1132233246\ee\AOLServiceHost.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\iPod\bin\iPodService.exe c:\program files\common files\aol\1132233246\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\IEXPLORE.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Michael\My Documents\hijackthis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\System32\hp93A4.tmp (file missing) O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132233246\ee\AOLHostManager.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.exe" /background O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.exe O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU) O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirelessUploadControl.cab O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Micheal H, Please start a new thread and just state that you are having a problem with trojan.zlob. Please do not post any logs as it is against forum rules to do so until you are ask. We should be able to help you but communicating through another posters post would make it difficult to know when you have posted a follow-up.